*SUPPORT READ PLEASE* RE MADESTE BAN

I am writing this to hopefully call attention to what has happened to me and my accounts because support from s103 isn't helping me and won't respond to my letters. I woke up 4 days ago to all my accounts banned without warning or explanation. I had to borrow an account to log on just to see what happened. An expert let me know that I was banned for hacking 80k coins. When I dug a little further, I found out the actual coin hacker was named Sikpro. Here is where I think Haypi mistook me for Sikpro. Right before the merge to s103, my alliance disbanded and I joined a new alliance. In this alliance was a guy named Sikpro. In AC he asked if anyone could make him a new account on the new server. He said he would pay 2 minimum scepters. Thinking I could help him out, I offered to use my create new account task that I still had and make him an account. I made the account on s45 for him and gave it to him. I told him I had no need for scepters and that he could keep them. This was my first and last contact with Sikpro. Fast forward 3 or 4 days... I wake up and I'm banned.

What makes me very mad is that I am the ideal customer for Haypi. I play everyday, have bought over $360 worth of coins in 5 months (which I have itunes transaction receipts for), and i never cause problems. I have never even once been muted. My main account is Madeste on s103 and is level 17. I have spent hundreds of hours on this account. If I had known this guy was a hacker, I would have never risked all that I have worked for to make an account for the guy. I have mailed support about 30 letters and they will not write me back. I am at a loss as to what I should do. I contacted Apple iTunes and they told me how to retrieve my transaction history to show my coin purchases, which I have done. I am now turning to the forum to try to get help from other support or admin to get unbanned. I have done nothing wrong. This could have easily have been anyone to make the account because several other people offered to create this guy an account. I just happened to be the person who actually did.

This whole issue should be easily solved by comparing my iphone ID to his and seeing that it is not the same. Also, can haypi look at my itunes account and transactions? You will see that I am not Sikpro. What else do I have to do to prove I am not the hacker? I wouldnt care so much if I hadn't spent so much money on the game, but I have paid a lot and put too many hours into this to just be banned for something I didn't do. Because of this mixup and unjustified ban, my entire army starved and I lost over 100k prestige due to people cleaning up the starve and I have lost 2 coin upgraded subs. Please fix this Haypi. This is no way to treat an actual paying customer that follows the rules.

this sounds like haypi should look into this. this is a very serious issue, and the real culprit needs to be caught.

The real Sikpro did get banned. But they banned me too thinking I was him. I just want my accounts unbanned. Sikpro and all his alts should remain banned permanently for this.

Heres the link, you made a new account with your Create Account Task. When you gave him this account you gave him YOUR account. Therefore if he did anything on that account it looks as if you did it.

But heres a question. How do you know Sikpro got banned?

Because when I logged on to ask an expert what happened, he told me Sikpro was the person haypi banned, which also linked me to him. But I had no knowledge or any involvement in hacking or with sikpro besides creating him an account. I just thought i was doing an alliance mate a favor.

What K2 said, they would be able to track ip address, so if it was made on yours, and he did stuff with it, it still leaves traces of what happened on your ip address, therefore they believed you did it (I think at least, it seems to make sense when i say it out loud

Because when I logged on to ask an expert what happened, he told me Sikpro was the person haypi banned, which also linked me to him. But I had no knowledge or any involvement in hacking or with sikpro besides creating him an account. I just thought i was doing an alliance mate a favor.

How did you make a new account and get on s103? You said all of your accounts got banned?

I think his accounts on s103 were banned because of the ip tracing (if that makes any sense at all), because in his original post he said that the account was s45

Thinking I could help him out, I offered to use my create new account task that I still had and make him an account. I made the account on s45 for him and gave it to him.

Because when I logged on to ask an expert what happened, he told me Sikpro was the person haypi banned, which also linked me to him. But I had no knowledge or any involvement in hacking or with sikpro besides creating him an account. I just thought i was doing an alliance mate a favor.

How did you make a new account and get on s103? You said all of your accounts got banned?

He used a friends


Btw I was on chat when he was asking about why he was muted!
Hope it gets solved dude.... If you need anything on s103 look me up

I didn't make any new accounts on s103. I am a long time s11 player and all my accounts merged with s103. I was banned the day after the merge. I know I made an account for this guy but haypi should be able ti differentiate me from him. They should be able to see that all I did was make an account with the username he requested and I just set the password to 'password.' after that, I went to my AC and told him I made it. This was the first and only time I talked to him. What gets me is support didn't even contact me regarding this issue. I didn't even know there was an issue until I tried to log on and was banned. And now it's been 4 days and they still won't respond to my letters or even my forum post apparently.