I certainly don't hate the game. I have spent an inordinate amount of time and money playing. I love the game.
However, I hate how "support" is:
1) Enforcing a User Agreement that is poorly written and ambiguous.
2) Uneven and unfair with how rules are enforced.
3) Will allow players to break the rules if the player is on "buddy-buddy" terms with a member of support (and even unban them!)
4) Can be sweet talked into reversing previous banning decisions against players if their friends are persuasive enough. (I am supposedly banned because of "multiple alts and sharing accounts" and there is a 106 player that made real life threats to another player to disclose very private sms content that was recently allowed back into the game.)
5) Give absolutely NO warning to players that are about to be banned. (In my experience, I only know of one player that was warned before being banned.)
6) Refuse to have an mature discussion (or any communication for that matter) with a banned player.
7) Tracking UDID's, which is technically not allowed since the release of iOS 5.
Arythy wrote:GoldenRico wrote:I dont want cheaters in my community. Lock em up and throw away the key please.
See, the problem with doing exactly that is it creates more people who, instead of moving on from Haypi, grow to hate the game and take action against it, not to mention it exacerbates the issue this thread is addressing. I'm sure if second chances were given, no more would banned players be able to complain they had never received a warning, and due to a "lack of response" as they call it, become angrier over time and soon want to strike back.
As per the suggestion I made previously, anyone left in the community either never would has been or would not currently be a cheater.