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Can not start the app on my Iphone

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Clawens

Newbie

Posts: 3

Joined: Fri Jan 14, 2011 1:41 pm

Post Tue Jan 18, 2011 9:34 am

Can not start the app on my Iphone

Iphone 4
IOS 4.X

A few days ago the app crashed and when i restarted it all i got was a background.

I rebooted the phone, uninstalled - reinstalled the app. Same problems still.
When I kill the app and restart it. I get a menu then when i press play, it says that I already have an account linked to the device and then i get the background again but no game.

Any suggestions?
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redgun

User avatar

Elite

Posts: 992

Joined: Sat Jun 05, 2010 5:16 pm

Location: Narnia

Post Tue Jan 18, 2011 9:38 am

Re: Can not start the app on my Iphone

You need to close the app completely, restart it and go to "my account" > "login" and enter your account details.
Crimson

See you at the Crossroads..

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Clawens

Newbie

Posts: 3

Joined: Fri Jan 14, 2011 1:41 pm

Post Tue Jan 18, 2011 9:42 am

Re: Can not start the app on my Iphone

I have done that, but the app says that I use the wrong password and when I try to retrieve it, it doesnt send me any email with the info
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uranos

User avatar

Warlord

Posts: 2282

Joined: Mon Apr 12, 2010 2:54 pm

Post Tue Jan 18, 2011 4:23 pm

Re: Can not start the app on my Iphone

are u sure u usd ur right email? also pls contact support;D


email: kingdomsupport@haypi.com
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Clawens

Newbie

Posts: 3

Joined: Fri Jan 14, 2011 1:41 pm

Post Wed Jan 19, 2011 12:41 pm

Re: Can not start the app on my Iphone

I have emailed the support as of last friday and no response.
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Yodac

User avatar

Warlord

Posts: 2271

Joined: Wed Jul 21, 2010 9:16 pm

Location: Yodac LLC, Ohio

Post Wed Jan 19, 2011 1:31 pm

Re: Can not start the app on my Iphone

you must have the right password in order to get into the forums. you could try logging out of forums, logging back in, and clicking forgot password. i think the problem is more internal with the app. but try the forum way, while you wait on support.
http://www.yodac.net

Yodac wrote:People would be more interested in life, if life gave more interest in them

FOR SUPPORT: Ask me a Q.

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Nixxer

Newbie

Posts: 3

Joined: Tue Feb 08, 2011 10:39 am

Post Tue Feb 08, 2011 9:25 pm

Re: Can not start the app on my Iphone

This is the exact same problem I am having and don't know how to fix it either.

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