Support?

I am just wondering what the turn around time is for a complaint? I mailed support (ss, story, etc.) and recieved a return email saying "well take a look at it". That's fine, but I'm wondering, and please don't lock this down, if you have to move it or change names or put it behind the Iron Curtain go ahead, but I'm wondering if this is a snowjob or if I'll get an actual reply stating if action was taken and why/why not.

Please give me feedback, it's appreciated.

support is busy he has many servers to look after so he will get to iy eventually. persobaly i think i would like to help support but thats haypi kingdoms staffs call not mine.

first bud all supports are ladies. but yes you are correct they are busy with about 6 servers a piece but yes they will look into it. message them back and ask;)

"we'll look into it" translated into normal english means:
"we wont bother and we will never contact u again"

sadly so far, "we'll look into it" comment has never been followed up

Quite often you won't be replied to once action is taken unless it greatly concerns you.
I've noticed support deal with a situation, then it's filed.
If they got back to every single person that filed a complaint against another they'd probably spend all day doing just that.
This is what I presume, anyway.

I agree most support r ladies and they usally don't tell anyone if a action is takin

Ladies on a nerdish game...if only all girls where like that. Lol

[support1]

Please don't bash the game

I'm absolutely sure support is doing there best no matter there gender or racial background (which should not matter btw). To answer your questions though, I think it all depends on the severity of the situations at hand. But give it time and you will get your answer.

Please don't bash the game

That was a compliment. Not a bash. Its sad when comments are takin wrong ΅