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Account Creation Problem.

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dabears69

Newbie

Posts: 3

Joined: Tue Oct 05, 2010 12:21 am

Post Tue Oct 05, 2010 12:24 am

Account Creation Problem.

My little brother tried to make an account. It didn't ask him to create a password or name and gave him a generic one. His username is ha_8625727 and he has no password because it didn't ask him for one. It just says his device has been registered, which I guess it technically it has, but he didn't choose his own password and cannot log in, nor was he able to make a referral to get on my server. After it says the device was already registered it freezes and he can't do anything. I just wanna play with him.
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Gimmili3

Newbie

Posts: 9

Joined: Mon Sep 13, 2010 12:42 am

Post Tue Oct 05, 2010 12:27 am

Re: Account Creation Problem.

It is a bug in the game, the support team should now be aware of it, and there is allrdy a post about this, I tried getting a friend to join same thing happend if he logs out he can't get back in.
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dabears69

Newbie

Posts: 3

Joined: Tue Oct 05, 2010 12:21 am

Post Tue Oct 05, 2010 12:28 am

Re: Account Creation Problem.

Is there a solution to the problem? For instance, can they delete it all together and have him create a new one?
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Adina329

User avatar

Veteran

Posts: 810

Joined: Fri May 28, 2010 11:28 am

Location: Australia

Post Tue Oct 05, 2010 12:29 am

Re: Account Creation Problem.

As he continues to play and complete his tasks, task 5 will become available and in doing this task, he can change his name and password as well as complete his refer.
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Adina329-Server5, Adina10-Server10, Adz12-Server12, Adina14-Server14,Adina28-Server28,Adina30-Server30
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dabears69

Newbie

Posts: 3

Joined: Tue Oct 05, 2010 12:21 am

Post Tue Oct 05, 2010 12:45 am

Re: Account Creation Problem.

Cool thanks for the info man. When he makes his referral, will it put him on my server?
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Adina329

User avatar

Veteran

Posts: 810

Joined: Fri May 28, 2010 11:28 am

Location: Australia

Post Tue Oct 05, 2010 12:49 am

Re: Account Creation Problem.

Hmmm, I'm actually not sure about that.

I would presume not however when the time comes, you can send an email to kingdomsupport@haypi.com and they may or may not try to work that out for you.
Image
Adina329-Server5, Adina10-Server10, Adz12-Server12, Adina14-Server14,Adina28-Server28,Adina30-Server30

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