Monster blocked

Hi

I've one of my monster (pewgway) i can't select because it is considered in combat. but it isn't as i can't select it !

Please can i use my monster again?

thanks

[support7]

Hi,

What do you want to do with the pewgway? Sacrifice it? Your monster should be in UNLOCKED and non-combat state if you would like to sacrifice it.

You can also provide your exact username and more details, we'll check it out for you ASAP.

Haypi Team

Hi
i don't want to sacrifice it i want to use it for combat in my 4 team monsters ..
But i can't select it .
Every monster i use as part of my 4 team monsters (for maps, ladder or pvp) as written combat on it
and my pewgway also has written combat on it in grey but it is not part of my selection for map or ladder or pvp as i can't select it !

My username is the one used here for this post
barreras on server 3102

[support7]

Hi,

Thank you so much for your information. Your level 60 S pewgway monster was stuck in your monster list and you can do nothing to her. Extremely sorry for any inconvenience caused. We have successfully sent a level 60 S pewgway to your monster list, please check it out.

Vikings
Haypi Team

thank you i have well received it
so my pewgway will stay blocked as it is finally?

[support9]

thank you i have well received it
so my pewgway will stay blocked as it is finally?

Hi there,

The stuck monster cannot be used. Please use the newly-delivered one instead.

We are sorry for any inconvenience caused and thank you for your unwavering support and love.

Best Regards,
Haypi Team