Account failing to log in

Hello,

My account is not able to log into the game, why is this?

[support9]

Hi there,

The server is running okay. Your login problem might have been a result of temporary internet stability issue.

Please completely exit the game, turn off your WiFi or 3G/4G connection and then turn it on. Try logging in again via MY ACCOUNT option.

Hope this can help. If there's any further questions please feel free to contact us at monstersupport@haypi.com.

Best,
Haypi Team