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Didn't Receive my Purchased coins.

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rayfelicia

Newbie

Posts: 1

Joined: Mon Feb 23, 2015 9:51 pm

Post Mon Feb 23, 2015 10:02 pm

Didn't Receive my Purchased coins.

I bought the special barrel for 106.99 and haven't received any of my coins or gifts or VIP update. I spent a lot of money to support haypi and i get nothing. I've sent many messages and i'm not getting responses. I've sent pictures of my receipt from Itunes, gave my server number, gave my username, and sent the date i purchased it. It's about to be the third day of me not receiving the coins that I purchased. This is very aggravating because i don't want to feel that I wasted my money on something I did support very much.
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Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Tue Feb 24, 2015 6:56 am

Re: Didn't Receive my Purchased coins.

Hi rayfelicia,

I understand your frustration on this issue, especially since it's such a large sum of money.
The Haypi staff is currently out of office until February the 25th. You will most likely get a reply tomorrow and have your purchase confirmed and added to your account.

Koen
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

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