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PVP's room Bug!

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Lmonstar

Newbie

Posts: 9

Joined: Thu Sep 25, 2014 1:15 pm

Post Sat Oct 04, 2014 11:54 am

Re: PVP's room Bug!

Hi i didnt receive any pm, but think this info might help.
1. Server 3101
2. Stuck in pvp with my acc name Lmonstar
3. Cannot train, play maps, teammode, swap monster
4. But can still do breeding, play ladder, online rewards
Hope this info might give u a lot of help, please fix this asap. Thanks!
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sat Oct 04, 2014 12:40 pm

Re: PVP's room Bug!

Lmonstar wrote:Hi i didnt receive any pm, but think this info might help.
1. Server 3101
2. Stuck in pvp with my acc name Lmonstar
3. Cannot train, play maps, teammode, swap monster
4. But can still do breeding, play ladder, online rewards
Hope this info might give u a lot of help, please fix this asap. Thanks!


Hi there,

I've resent the pm to you, please check again.

Please private message me the problem room id and room name.

Looking forward to hearing from you.

Best,
Angela
Haypi Team
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Lmonstar

Newbie

Posts: 9

Joined: Thu Sep 25, 2014 1:15 pm

Post Sat Oct 04, 2014 5:05 pm

Re: PVP's room Bug!

Hi i already pm u the info needed, hope u can fix it asap. Thanks!
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Lmonstar

Newbie

Posts: 9

Joined: Thu Sep 25, 2014 1:15 pm

Post Sun Oct 05, 2014 3:21 pm

Re: PVP's room Bug!

Hi Haypi team, in case u havent receive the info i pm to u, i just give the info here:
Room id: 8547
Room name: Lmonstar
With this info hope u can fix my acc asap, thanks!
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Oct 07, 2014 8:14 am

Re: PVP's room Bug!

Lmonstar wrote:Hi Haypi team, in case u havent receive the info i pm to u, i just give the info here:
Room id: 8547
Room name: Lmonstar
With this info hope u can fix my acc asap, thanks!


Hi Lmonstar,

We've solved your PVP room issue. Please check and confirm.

Sorry for the inconvenience and hope you continue to have fun.

Best,
Angela
Haypi Team
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Prorock

Beginner

Posts: 49

Joined: Thu Jul 24, 2014 4:17 pm

Post Sat Oct 11, 2014 12:40 pm

Re: PVP's room Bug!

It happened again...again i stucked in pvp's room.

Server: 3101
Room id: 8669
Room name: Prorock

Please fix it, thanks!
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filthyboar

Newbie

Posts: 2

Joined: Sun Oct 12, 2014 1:09 am

Post Sun Oct 12, 2014 1:36 am

Re: PVP's room Bug!

Hello haypi support team

I'm a player from server 3101 that is concerned about the 'pvp room bug'. There are now 4 to 5 rooms with stuck players and I am worried that the pvp tower will get overwhelmed and cause more players to get stuck as well. Please fix this problem. Some of the ID and names are:
8092 ¤H+D¤
8640 MatthijsStar
8607 robertkenz
Prorock had already posted about his problem and the one other player's ID and name overlaps so i wasnt able to read it. Please fix this problem soon.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Oct 12, 2014 7:31 am

Re: PVP's room Bug!

Prorock wrote:It happened again...again i stucked in pvp's room.

Server: 3101
Room id: 8669
Room name: Prorock

Please fix it, thanks!


Hi Prorock,

We've solved the issue for you. Please check and confirm.

Hope you continue to enjoy your adventure in Haypi Monster's world.

Best,
Angela
Haypi Team
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Oct 12, 2014 7:36 am

Re: PVP's room Bug!

filthyboar wrote:Hello haypi support team

I'm a player from server 3101 that is concerned about the 'pvp room bug'. There are now 4 to 5 rooms with stuck players and I am worried that the pvp tower will get overwhelmed and cause more players to get stuck as well. Please fix this problem. Some of the ID and names are:
8092 ¤H+D¤
8640 MatthijsStar
8607 robertkenz
Prorock had already posted about his problem and the one other player's ID and name overlaps so i wasnt able to read it. Please fix this problem soon.


Hi filthyboar,

Thank you for the report.

Here are the solutions:
8092 ¤H+D¤----We couldn't identify the username of this player. Could you please have this player contact us directly? She/he can email their issue with username, server no., and room id to monstersupport@haypi.com or post the mentioned info on forum or pm forum support for help.

8640 MatthijsStar---issue solved.
8607 robertkenz---issue solved.

Sorry for the inconveneince and thank you for your support.

Best,
Angela
Haypi Team
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filthyboar

Newbie

Posts: 2

Joined: Sun Oct 12, 2014 1:09 am

Post Sun Oct 12, 2014 2:41 pm

Re: PVP's room Bug!

Thank you haypi support team/Angela. Server 3101 is grateful for your help.

I'm sorry to inform you that robertkenz might still be stuck. He/she still appears in pvp as matching. I failed to give you the full name of the room and the other person stuck. The ID and names are:
8607 robertkenz Room
5621 aldoduraku Room
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