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Version 1.5 known bugs

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iNokee

Beginner

Posts: 35

Joined: Sat Nov 16, 2013 10:06 pm

Post Sat May 31, 2014 4:13 am

Re: Version 1.5 known bugs

support9 wrote:
GingerX wrote:Once I click on Chat button my app crashs ... Tryed many times in many places still same .. I also re installed and re lunched the game still same I tryed to change langu from setting and to go other chat .. I click chat button it opens. After 3-5 seconds app crashs. I'm on IOS 5.1 JB iPad2


Hi GingerX,

Thanks for the report. We've already noticed the crash problem that players encountered while using chat during challenges/combats, we'll fix it in future updates. Currently, if you got kicked out back to the home screen, please kill the application from the multi-tasking list and then relaunch the game to continue your battle.

Sorry for the inconvenience and thank you for your support.

Best,
Angela
Haypi Team



I am also experiencing the same issue as GingerX. I have ran into this issue ever since the release of v1.5 two days ago, and still have not been able to open up the chat because it crashes the app every single time. I have tried killing the app from the multi-tasking list numerous times, re-installed the app several times, and restarted my phone several times. Nothing seems to work. I am on iOS 5.1.1

Please help.. thank you
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Jun 01, 2014 3:19 pm

Re: Version 1.5 known bugs

dreamjoker wrote:Another bug: When you refresh the special synt the app crashes


Hi dreamjoker,

Tested and didn't crash on my 4th generation touch. Could you please recall and confirm:
1. is the crash a random one or it is bound to crash on your device whenever you refresh the special synt?

2. Please tell me your device details: what device, OS version no., application version no....etc.

Looking forward to hearing from you.

Best,
Angela
Haypi Team
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Jun 01, 2014 3:20 pm

Re: Version 1.5 known bugs

iNokee wrote:
support9 wrote:
GingerX wrote:Once I click on Chat button my app crashs ... Tryed many times in many places still same .. I also re installed and re lunched the game still same I tryed to change langu from setting and to go other chat .. I click chat button it opens. After 3-5 seconds app crashs. I'm on IOS 5.1 JB iPad2


Hi GingerX,

Thanks for the report. We've already noticed the crash problem that players encountered while using chat during challenges/combats, we'll fix it in future updates. Currently, if you got kicked out back to the home screen, please kill the application from the multi-tasking list and then relaunch the game to continue your battle.

Sorry for the inconvenience and thank you for your support.

Best,
Angela
Haypi Team



I am also experiencing the same issue as GingerX. I have ran into this issue ever since the release of v1.5 two days ago, and still have not been able to open up the chat because it crashes the app every single time. I have tried killing the app from the multi-tasking list numerous times, re-installed the app several times, and restarted my phone several times. Nothing seems to work. I am on iOS 5.1.1

Please help.. thank you


Hi iNokee,

We've already noticed the crash problem that players encountered while using chat during challenges/combats, we'll fix it in future updates. Currently, if you got kicked out back to the home screen, please kill the application from the multi-tasking list and then relaunch the game to continue your battle.

Sorry for the inconvenience and thank you for your support
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booboodog

Beginner

Posts: 50

Joined: Sun Apr 20, 2014 6:33 am

Post Sun Jun 01, 2014 5:20 pm

Re: Version 1.5 known bugs

Not sure if anyone notice this bug in 'Exploration':

Sometimes the battle does not allow player to 'switch' monster.
Ex. After I selected the monster to switch, the system just pops up message said 'Waiting on Opponent.'
-Apparently, it last for couple minutes and the battle just resume (AI just automatically attacked for me).

:shock:
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dreamjoker

Newbie

Posts: 10

Joined: Sun Apr 13, 2014 4:58 pm

Post Sun Jun 01, 2014 8:38 pm

Re: Version 1.5 known bugs

support9 wrote:
dreamjoker wrote:Another bug: When you refresh the special synt the app crashes


Hi dreamjoker,

Tested and didn't crash on my 4th generation touch. Could you please recall and confirm:
1. is the crash a random one or it is bound to crash on your device whenever you refresh the special synt?

2. Please tell me your device details: what device, OS version no., application version no....etc.

Looking forward to hearing from you.

Best,
Angela
Haypi Team


Yes whenever i refresh the special synt the app crashes
Iphone 5s
iOS 7.1.1
V 1.5
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Edonimu

Newbie

Posts: 1

Joined: Mon Jun 02, 2014 3:45 pm

Post Mon Jun 02, 2014 3:54 pm

Re: Version 1.5 known bugs

Hello,

I don't know if it it's a real bug. But before the update the language of the game was English (which is fine for the game). But after the update everything ingame is translated in Dutch. I don't want the game in dutch, since the translations are horrible and the words are too big for some of the letter boxes. I know I can change the game to English by changing my mobile device to English. But I don't want my whole phone settings in English just for this game. Is there a way to change it back like it used to be? :D There should be a choice, like there is a choice to change to langauge channel.

Regards,
Edonimu
Last edited by Edonimu on Mon Jun 02, 2014 5:50 pm, edited 1 time in total.
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dreamjoker

Newbie

Posts: 10

Joined: Sun Apr 13, 2014 4:58 pm

Post Mon Jun 02, 2014 5:23 pm

Re: Version 1.5 known bugs

Edonimu wrote:Hello,

I don't know if it it's a real bug. But before the update the language of the game was English (which is fine for the game). But after the update everything seems ingame is translated in Dutch. I don't want the game in dutch, since the translations are horrible and the words are too big for some of the letter boxes. I know I can change the game to English by changing my mobile device in English. But I don't want my whole phone settings in English just for this game. Is there a way to change it back like it used to be? There should be a choice, like there is a choice to change to langauge channel.

Regards,
Edonimu


Me too edo! I'm italian but i'd like to have back the game in english because translations are horrible! :)
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iNokee

Beginner

Posts: 35

Joined: Sat Nov 16, 2013 10:06 pm

Post Mon Jun 02, 2014 8:47 pm

Re: Version 1.5 known bugs

support9 wrote:
iNokee wrote:
I am also experiencing the same issue as GingerX. I have ran into this issue ever since the release of v1.5 two days ago, and still have not been able to open up the chat because it crashes the app every single time. I have tried killing the app from the multi-tasking list numerous times, re-installed the app several times, and restarted my phone several times. Nothing seems to work. I am on iOS 5.1.1

Please help.. thank you


Hi iNokee,

We've already noticed the crash problem that players encountered while using chat during challenges/combats, we'll fix it in future updates. Currently, if you got kicked out back to the home screen, please kill the application from the multi-tasking list and then relaunch the game to continue your battle.

Sorry for the inconvenience and thank you for your support



Hi support9,

Thanks for the response. Just to clarify, this crash problem actually happens on EVERY screen in the game, it is not limited to only challenges/combats. I have tried opening up the chat from every possible screen in the game and the app crashes every single time. Yes, that means even the main screen we are at right after logging in. I am on iPhone 4S iOS 5.1.1, thanks!
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haeppy17

Newbie

Posts: 24

Joined: Thu May 22, 2014 5:32 am

Post Tue Jun 03, 2014 2:26 am

Re: Version 1.5 known bugs

It's almost a week , I redownload the app game, I close the multitasking , I didn't use the chat feature but still the game crush, please fix this immediately haypi support team! I hope you can fix this ASAP! Tnx
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Anghmar

Newbie

Posts: 16

Joined: Thu May 08, 2014 10:56 pm

Post Tue Jun 03, 2014 8:49 am

Re: Version 1.5 known bugs

Since the 1.5 update, it s impossible to enter on the trial saga thuesday/thursday !!
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