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Version 1.5 bugs

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deathwrain

Beginner

Posts: 50

Joined: Tue Jan 21, 2014 4:19 am

Post Thu May 29, 2014 4:24 pm

Re: Version 1.5 bugs

Same for me with no alchemy scrolls
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri May 30, 2014 4:18 am

Re: Version 1.5 bugs

deathwrain wrote:Same for me with no alchemy scrolls



Hi deathwrain,

Could you please tell me what region you are from (Apple ID region)? Please also provide me:
1. What device you are using
2. iOS version no.
3. device details
Looking forward to hearing from you.

Best,
Angela
Haypi Team
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biggygman

Beginner

Posts: 53

Joined: Sat Mar 22, 2014 10:33 am

Post Fri May 30, 2014 4:50 am

Re: Version 1.5 bugs

I'm currently using an iPhone 4 running ios 7.0.2 and it is not jailbroken. Though as you can see I'm not the only one experiencing these issues. No one in the Venide client has scrolls in the alchemy screen.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri May 30, 2014 4:54 am

Re: Version 1.5 bugs

biggygman wrote:I'm currently using an iPhone 4 running ios 7.0.2 and it is not jailbroken. Though as you can see I'm not the only one experiencing these issues. No one in the Venide client has scrolls in the alchemy screen.


Hi biggyman,

Thanks for the device details. Could you please help us collect the floor info of the players who have encountered the same scroll problem? In the meantime, please also tell me from which region you register your APPLE ID?

Thank you and looking forward to hearing from you.

Best,
Angela
Haypi Team
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biggygman

Beginner

Posts: 53

Joined: Sat Mar 22, 2014 10:33 am

Post Fri May 30, 2014 5:19 am

Re: Version 1.5 bugs

I know that the following floor five players have this issue:

Biggygman(myself)
Whit3fb6
Kittyinheat
Fireboss

I've heard multiple people from floor 4 complaining but didn't take names, ill look into some.

I know that the following floor five people can see the scrolls in alchemy:

Silverblade

And I registered my device in the United States. (Also the Venide client for the lost tower is still not in the App Store)
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biggygman

Beginner

Posts: 53

Joined: Sat Mar 22, 2014 10:33 am

Post Fri May 30, 2014 5:19 am

Re: Version 1.5 bugs

I know that the following floor five players have this issue:

Biggygman(myself)
Whit3fb6
Kittyinheat
Fireboss

I've heard multiple people from floor 4 complaining but didn't take names, ill look into some.

I know that the following floor five people can see the scrolls in alchemy:

Silverblade

And I registered my device in the United States. (Also the Venide client for the lost tower is still not in the App Store)
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biggygman

Beginner

Posts: 53

Joined: Sat Mar 22, 2014 10:33 am

Post Fri May 30, 2014 5:31 am

Re: Version 1.5 bugs

Could the problem stem from the fact that we were able to update the app before the scheduled maintenance? I was able to update about 3-4 hrs before maintenance happened. I'm wondering if those that updated before the maintenance are the ones being affected.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri May 30, 2014 6:17 am

Re: Version 1.5 bugs

biggygman wrote:Could the problem stem from the fact that we were able to update the app before the scheduled maintenance? I was able to update about 3-4 hrs before maintenance happened. I'm wondering if those that updated before the maintenance are the ones being affected.


Hi biggygman,

Thank you for the information. We will look into the issues for you guys and girls. It may take a while, please be patient.

Best,
Angela
Haypi Team
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