Auto moves glitch

On the most recent wanted monster, Pattapiller was chosen as the top monster to get which is great in comparison to a slime, 2 rares of Cheeky. However, twice which trying to catch Pattapiller the game selected a move for me and killed the monster when I wanted to throw a seal card. I have messages support many times about the issue and have yet to receive a response. I have wasted too many seal cards and dice just to have the game select a move for me when I'm not even on auto. It's also aggrevating I have to go to forum to voice my problem simply because support won't reply to me. Please fix this glitch so catching epics is plausible again because myself, as well as many other players, am tired of wasting precious resources just to have the game auto-throw them away

[Koenaj]

I know for a fact that there's a limit of monsters you can have at the same time in the first Haypi Monster, care to check your monster count? (if that's possible in TLT )

I know for a fact that there's a limit of monsters you can have at the same time in the first Haypi Monster, care to check your monster count? (if that's possible in TLT )

It does that to me as well, and I know I dont have near enough monsters to max. It happened on my alt accounts that are barely level 18 now.

For me, I noticed it when you first enter a battle, Its almost like if your first monster has a weather skill and the weather is already in battle, your monster will cast it and then an attack skill while your "AUTO" button still says auto.

[Koenaj]

Welps, so far for me trying to help in a game I've never seen !
Anyhow, an interesting bug, as the same started happening in Haypi Monster recently.
Sometimes a monster uses an attack on its own even when you're on manual mode.

[support9]

On the most recent wanted monster, Pattapiller was chosen as the top monster to get which is great in comparison to a slime, 2 rares of Cheeky. However, twice which trying to catch Pattapiller the game selected a move for me and killed the monster when I wanted to throw a seal card. I have messages support many times about the issue and have yet to receive a response. I have wasted too many seal cards and dice just to have the game select a move for me when I'm not even on auto. It's also aggrevating I have to go to forum to voice my problem simply because support won't reply to me. Please fix this glitch so catching epics is plausible again because myself, as well as many other players, am tired of wasting precious resources just to have the game auto-throw them away

Hi willhess17,

Could you please recall and confirm the following:
1. How was your network connection when the mentioned situation occured?

2. Have you seen the "Make a move" sentence, the 15s counting down, and/ or skill selection bar?

As we know that in manual mode, if you didn't make a move within 15 seconds for the turn, our system will auto-select a skill/move for your monster instead.

Looking forward to hearing more details. The more we know about the situation, the quicker and easier we are able to duplicate or recreate the reported situation.

Best,
Angela
Haypi Team

[support9]

I know for a fact that there's a limit of monsters you can have at the same time in the first Haypi Monster, care to check your monster count? (if that's possible in TLT )

It does that to me as well, and I know I dont have near enough monsters to max. It happened on my alt accounts that are barely level 18 now.

For me, I noticed it when you first enter a battle, Its almost like if your first monster has a weather skill and the weather is already in battle, your monster will cast it and then an attack skill while your "AUTO" button still says auto.

Hi Bullhead81,

Could you please specify from which game you encounter the situation? (Haypi Monster or The Lost Tower?)
In the meantime, have you encounter the situations frequently or just randomly?

We would appreciate if you can provide us with the possible scene/level or squares, monsters, weather talent...etc.

Looking forward to hearing from you.

Best,
Angela
Haypi Team

I will try to get it on Display recorder, however it doesn't do it consistently for me, it varies when it does it. In my case it does it when I first enter a battle sometimes. I will see what i can record and post back

Dear support,

I will record from now on when glitch happens but like bullhead said, it is mostly random and usually happens towards the beginning of fights. I have the problem much more often in Silver Mines Expert team mode, sometimes causing my monsters to do. I will record tile, time, weather, and monster(s) in use next time it happens.

I am well aware that after 15 seconds the game will automatically select a move and that isn't the case here.
My internet connection was 4G but as far as I've seen, internet connectivity hasn't played a role in when the glitch occurs ~ I will make sure to record what connection I do have next time it happens as well.

I appreciate the reply and look forward to a speedy resolution, and am willing to help in any way to correct the glitch

[support9]

Dear support,

I will record from now on when glitch happens but like bullhead said, it is mostly random and usually happens towards the beginning of fights. I have the problem much more often in Silver Mines Expert team mode, sometimes causing my monsters to do. I will record tile, time, weather, and monster(s) in use next time it happens.

I am well aware that after 15 seconds the game will automatically select a move and that isn't the case here.
My internet connection was 4G but as far as I've seen, internet connectivity hasn't played a role in when the glitch occurs ~ I will make sure to record what connection I do have next time it happens as well.

I appreciate the reply and look forward to a speedy resolution, and am willing to help in any way to correct the glitch

I will try to get it on Display recorder, however it doesn't do it consistently for me, it varies when it does it. In my case it does it when I first enter a battle sometimes. I will see what i can record and post back

Hi guys and/or gals,

Thanks for the information. We'll test on the given info for now and see what we can find. We also appreciate more upcoming details.

Thank you for your support and looking forward to hearing from you.

Best Regards,
Angela
Haypi Team

Dear support,

I just had the problem for the first time since I posted, it was turn 8 on the pattapiller cave. The pattapiller was a female lvl 48 bolster patta, and I was using my gold neon. It was raining and before I was given any options, my neon uses super thunderstorm and killed the patta (it had 8 hp at this point anyways). It happened about 30 minutes after reset, which is 7:30 pm where I live. If you need any more info let me know