I had a problem similar to this but with Thor instead of trunky. After the fourth day I broke down and used the 20 gold coin refresh option and now it works fine for me. If all else fails try that. Hope you get a resolution soon.
Well, today is day 9, and Trunky is still there. So... if anyone is still trying to convince me that this is normal, go ahead. But yeah, I think my patience has been tested. I'm going to just refresh it with coins, ugh.