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Bugs

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Silverblade

Baron

Posts: 245

Joined: Sun Dec 22, 2013 1:44 am

Post Tue Mar 25, 2014 6:30 am

Bugs

1.4 update bugs

1. Exp Bug: The new change is that the top bonus exp amount will be added to the total exp amount, but when doing Underwater Silver Mine couple days ago, I have seen it that through out the area, my level 46 monsters is always seeing 0 in total exp gained. A screen shot can be provided if needed.

2. Sage Trials text display bug: Just finished the saga trials today, but in the reward center, it says it is reward for the trial of grand.

Previous bug

1. Fortune race Realm Space display bug: The realm spot should rotate its realm type every 10 minutes or so in order (which works correctly). However, if you keep your screen inside the race screen long enough, and someone made a move while you are in there, sometimes, the realm spot will change to a wrong realm type(but it only wrong display). That caused problem when you are looking for a specific realm to move.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Mar 27, 2014 10:00 am

Re: Bugs

Hi Silverblade,

Thank you for your feedbacks.
The EXP bug and Saga Trials Reward title error have been noticed and we'll see what we can do in the future update(s).

With regard to the Fortune Race display issue, could you please share us a detailed description with steps? Was the app running under multi-tasking when the issue occurred? We also would like to know an estimated length of time as what you've mentioned in this sentence "if you keep your screen inside the race screen long enough"

Looking forward to hearing from you.
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Silverblade

Baron

Posts: 245

Joined: Sun Dec 22, 2013 1:44 am

Post Fri Mar 28, 2014 8:53 am

Re: Bugs

support9 wrote:Hi Silverblade,

Thank you for your feedbacks.
The EXP bug and Saga Trials Reward title error have been noticed and we'll see what we can do in the future update(s).

With regard to the Fortune Race display issue, could you please share us a detailed description with steps? Was the app running under multi-tasking when the issue occurred? We also would like to know an estimated length of time as what you've mentioned in this sentence "if you keep your screen inside the race screen long enough"

Looking forward to hearing from you.


About the fortune race display bug, it actually happened quite often (but not always).

Here are couple ways you can test it -

1st, you need 2 accounts both in the same server race.

2nd, for better chance of seeing this bug, try staying inside the race until the realm spot changed its realm type to the next realm type.

3rd, make the other account makes a move inside the race. Most of the time, you will see the realm type changed again (and usually back to the last one).
However, if you make a move onto that wrongly displayed realm type, you will received the correct realm type instead (not the one it was showing). But if you weren't watching screen all the time, you will be fooled and make a move onto the wrongly displayed realm type thinking that's what you will get.
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elikonchik

Citizen

Posts: 113

Joined: Mon Mar 18, 2013 11:44 am

Post Sun Mar 30, 2014 4:29 am

Re: Bugs

I saw a bug on fortune race too,its not so horrible but just so u will know.
Sometimes when the game lags or if my wifi stuck and u throw a dice and if land on spot that dont have a player on u will see still a fight animation and then kick out from the game,when u come back u just get the reward and all fine :roll:
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Apr 03, 2014 10:41 am

Re: Bugs

elikonchik wrote:I saw a bug on fortune race too,its not so horrible but just so u will know.
Sometimes when the game lags or if my wifi stuck and u throw a dice and if land on spot that dont have a player on u will see still a fight animation and then kick out from the game,when u come back u just get the reward and all fine :roll:


Silverblade wrote:
About the fortune race display bug, it actually happened quite often (but not always).

Here are couple ways you can test it -

1st, you need 2 accounts both in the same server race.

2nd, for better chance of seeing this bug, try staying inside the race until the realm spot changed its realm type to the next realm type.

3rd, make the other account makes a move inside the race. Most of the time, you will see the realm type changed again (and usually back to the last one).
However, if you make a move onto that wrongly displayed realm type, you will received the correct realm type instead (not the one it was showing). But if you weren't watching screen all the time, you will be fooled and make a move onto the wrongly displayed realm type thinking that's what you will get.


Hi Silverblade&elikonchik,

Thank you for the report and details. We'll forward them for test and see what we can find.
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Silverblade

Baron

Posts: 245

Joined: Sun Dec 22, 2013 1:44 am

Post Sun Apr 13, 2014 1:01 am

Re: Bugs

This actually happened quite often. Please fix when you have the chance.

I wasted 2 gold coins the other day to force my move because I see a realm type I need, but it is falsely displayed. And it happened again this morning.

It actually happened quite a few times a day. I usually just go out and come back race to make sure the realm type is correct, but some times I would forget and just move.... Please fix thx
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Apr 16, 2014 6:47 am

Re: Bugs

Hi there,

We still haven't encountered the same/similiar situation after these days' testings. Since Fortune Race activity needs temporary memory, contains a lot of data, and requires simultaneous synchronization between the server and game client. We'd suggest you exit Fortune Race page and re-enter to refresh/resynchronize the page before continuing your progress after being inactive there for a while.

Because during the inactive period, your client is in a static state so logically what you see is outdated. A manual refresh can initiate a data synchronization.

Hope this can be helpful.

Best Regards,
Angela
Haypi Team

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