Didn't recieve purchase activity rewards

It has been 2 day since the event was overed but I haven't recieve anything yet from the event.I have bought coins for 49.99$ which allow me to get 2 skill book chests,2 ultimate runes,1 big money chest.I have sent mail to the support and they said they will send as soon as possible.Will I gonna get these rewards?
By the way who have recieved the rewards?

[support9]

Hi huy_hoang99,

If you've completed the purchase successfully during the event, please go to your Reward Center and check again.

The rewards had been handed out yesterday.

Any other questions or problems please feel free to pm us, contact in-game support or mltsupport@haypi.com.

Note: Please do not send the same inquiry several times, thank you for your cooperation.

Hi huy_hoang99,

If you've completed the purchase successfully during the event, please go to your Reward Center and check again.

The rewards had been handed out yesterday.

Any other questions or problems please feel free to pm us, contact in-game support or mltsupport@haypi.com.

Note: Please do not send the same inquiry several times, thank you for your cooperation.

I did check it several times but there are no rewards show up for me to collect.What will i get if i buy 49.99$ then??

[support9]

Hi huy_hoang99,

If you've completed the purchase successfully during the event, please go to your Reward Center and check again.

The rewards had been handed out yesterday.

Any other questions or problems please feel free to pm us, contact in-game support or mltsupport@haypi.com.

Note: Please do not send the same inquiry several times, thank you for your cooperation.

I did check it several times but there are no rewards show up for me to collect.What will i get if i buy 49.99$ then??

Dear huy_hoang99,

I've sent you a pm regarding your problem, please get back to me so that I can be of help.