Veteran Mode Error

Sometimes when I'm in veteran mode this happens, and I end up wasting energy.

oh I've had this happen before, i force closed my app and restart and it put me at wheel.

[support7]

Dear player,

Sometimes when our internet connectivity is not in a good condition, we will encounter this problem. At this time please make sure our internet is well connected,exit the game and relogin to see if everything is okay. Thank you

Best Regards,
Vicky
Haypi Team

Iv'e had full internet connection every time this happens.