Error in coin

Guys I spent money and my bank already cut my money but I get nothing from you it always shown as per picture below latest one I bought 99.99$ and get nothing but I think before that 2-3 days something wrong about your game about my money go and check my account ASAP

Please respones quick it not my fault to waste time like this
Its money thing I hope you will correct it properly
I post this topic cause I just call to my bank and they said "I already bought coin from your game"

[support10]

Dear smilecatnew,
Have you received your coins? If you haven't, please contact your representative support through menu>help>support, or mail us at monstersupport@haypi.com.
Teresa
The Lost Tower Team

Contact support at mltsupport@haypi.com give them all the info. If they do not have a record of it contact itunesstoresupport@apple.com with same info. I had the same problem awhile back and itunes refunded my $$. then I could repurchase the item. For me itunes was quick and refund was within 28 hrs of original email..

Good luck

To all comment
Thanks for your suggestion I already sent mail as per you suggest and waiting for reply from them
And I still did not get any coin yet

I also sent mail to itune and they answer me quickly that they will pay my money back for me and this error itune is not involve

I feel tired for this game now may be Im quite Thanks for help me
All I loss I will think Im stupid one