Can't login in 1.5

Hey there!

First of all my IPad 2 didn't notice the new Version of Haypi Monster. When I tried to download 1.5 manually the App was installed a second time on my IPad. (which seems to be quite strange)

However, when I try to login in the new App I am getting the error "User does not exist!". Right now I am forced to start from scratch or stick to the old version of the game

Thanks in advance,
Flo

Log in to old version and write support an email.

At homescreen from the game
Menu -> Help -> Support -> write your problem and
tell them your Account Name and which Server you are.
Good luck

Hey!

I already opened a support ticket ingame, but thought it would be good to adress this issue in the forum aswell. I have seen other people getting help here so I just thought my issue might be already known to some users and they can help me out.

I already tried to link my account to get gamecenter, this didn't help so far.

Cheers,
Flo

Hey!

My problem still exists and I still got no response to my ticket ingame.
Would be happy about any help

Cheers,
Flo

[support10]

Hello DerFlo,
Can you login your account now?
We checked and found that your account is registered on another version, our customized version in German area.
please make sure you login the same version. Thank you
Teresa