Having problems receiving a purchased coin package?

[Koenaj]

From posts in the Bug Section, I could make up that the Haypi Staff is on a 1-week holiday, ending at September 22th.

Still no action to my problem. Still waiting patiently.

Where is the coin I purchased. Still waiting for it to arrived. Icebucks23 is my account name

[Koenaj]

Where is the coin I purchased. Still waiting for it to arrived. Icebucks23 is my account name

I received an email from them, saying that they are on vacation till sept 22...

You pretty much answered your own question .

I thought it was only a glitch in their server. So I purchased again the $4.99 coin package and viola, same result it say the transaction is successful but I didn't received any coins. So all in all it's 2 pieces $.99 and 1 piece $4.99 coin package. so all I can do is wait till their vacation is over. Hope the admin act fast ....

Still no action for the monster team. I already send the receipt , I'm icebucks23 on server 45, how much longer do you intend for me to wait for you to take action. I purchased 2 pcs $.99 coin package and 1 pc $4.99 coin package , and I don't received anything yet. I already send emails to your support team. it's close to a week now since I emailed you, I patiently wait for your vacation to be over, so expect for you to act ASAP.

I was very upset about my problem. I was waiting for almost one week now. The haypi support team just emailed me that they are unable to locate my Order. Hays... So tired about this. Now all I want is to refund my money.

I'v made 2 package purchases and i'v recieved nothing but the substract of the money on my credit card. Not the apple purchase confirmation nor the packages.
What am i supposed to do? >.<

Thanks in advance!! >.<

You should contact the haypi support team. I also have that problem now. I wonder what is the cause of this. I wanted to buy a coin but hesitating now, just want to have go signal from the haypi team.

no point of this anymore. don't spend ok?
The lost tower is now the new thing