PVp and ladder bug

[Koenaj]

Please help it is so annoying.

Hi car,
Please keep in mind that the admins are human aswell, and they can't browse the Forums every hour of the day.
I'm fairly sure they will have seen this topic by tomorrow, and will make a note for it to be fixed.

Ok thank you. Your such a big help and very nice and I thank you for that.

[AilsaZ_949]

Hi Car,

The information has been submitted to the game testers. They will check to see if the problem is related to your iOS+device combo.

In the meantime, it is also possible you have too many apps open at the same time. Try to force-close some apps first (tap the Home button twice to view open apps).

Ailsa

[support7]

Almost every time when I do pvp or ladder my game crashes for some reason.

Car7562
Server 27

Please help

Hello Car7562,

We looked into your account and found that it worked well, with no crash.
Please follow the suggestions below and see if the crash in your device can be reduced:
1. Please make sure there is enough unoccupied memory in your device, if you have too many apps, please delete some that you're not using for the time being, so as to set free more space in your device.
2. Please close all other apps under multi-tasking when you're playing Haypi Monster. Procedures are: force close/restart（Press the Home button twice so that your open apps appear at the bottom of your screen. Hold the app until it wiggles and tap the X to force-close it. ）
3.Regularly clear some cache in your device by Settings-Safari-Clear History,Clear Cookies and Data.

Please try and if there is any update, please feel free to let us know.

Best Regards,
Vicky
Haypi Monster team

That did help thankyou for the info. sorry if I caused you guys any trouble.

Car7562
Sever 27