attached mail

hi not sure if it really is a bug, but i lost some attached mail. i there a time limit and a limit to how many attached mail you can keep? if heard you can keep at most 50 mail is that correct? i keep count of my mail and only had 33. while i was deleting some of my attached mail i noticed i was missing a several attached mail. could someone tell me if it was posted before about attached mail limits. i lost two honeys one earth and a water, i'd really like to get those back.

[AilsaZ_949]

Hi there,

Can you post your username and server number so Support can look into it? Thank you.

-Ailsa

server # 3 user super!. thanks for looking in to this. by the way what's the limit and is there a time frame on how long we can keep those attached mail?

[AilsaZ_949]

50 letters is the limit, though I am unsure how long you can keep the letters. It should be a while though. Thank you for your information, I will see what can be done.

-Ailsa

[support7]

Hello super!,
1.The 50 letter limit means your mailbox can hold up to 50 letters including the system, private and attached mails. Was the 33 letters only amount of your attached mails?
2.Is your username super! ? we checked but coundn't find it.
Please reconfirm your username, case centensive.
Thank you
Best regards,
Vicky
Haypi team

hmmm that's odd. whenever i type in my username it becomes super!. my user name is the same as my username here in this forum. server #3. super!

Hi there, I lost some of my attached mail in mailbox too
My user's name is: zuesnguyen
my server is 32
Thanks for help

[support87]

Hi there, I lost some of my attached mail in mailbox too
My user's name is: zuesnguyen
my server is 32
Thanks for help

Have you maxed out your mailbox? It can only hold 50 mails in total.