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R00FI3SS

Beginner

Posts: 67

Joined: Wed Sep 12, 2012 9:44 am

Location: s42>s111>s124.. s126 s80>s123.. s90 s601

Post Tue Jan 01, 2013 11:59 pm

Support

Why is it that haypi support, never get back to me
In game or here...

Iv been writing and yet nothing..
But others get replies..
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Falaron

Conqueror

Posts: 985

Joined: Sat Jun 18, 2011 11:44 pm

Post Wed Jan 02, 2013 7:59 am

Re: Support

R00FI3SS wrote:Why is it that haypi support, never get back to me
In game or here...

Iv been writing and yet nothing..
But others get replies..


Not all get replies. I couldn't yell you how many replies I'm still waiting on.
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R00FI3SS

Beginner

Posts: 67

Joined: Wed Sep 12, 2012 9:44 am

Location: s42>s111>s124.. s126 s80>s123.. s90 s601

Post Wed Jan 02, 2013 11:09 am

Re: Support

I've noticed, lol pretty painful a number of my crowns have all dissapeared
Just vanished :(
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LTPara

Newbie

Posts: 6

Joined: Thu Nov 29, 2012 4:02 am

Post Wed Jan 02, 2013 11:13 pm

Re: Support

Join the long list.. It is simple support don't care.. period.. they don't care because they know people like us are fools and continue to support this game even without in game support.. How long have players been waiting for haypi to fix attack glitch?... They don't care..that simple
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Jan 03, 2013 6:06 am

Re: Support

R00FI3SS wrote:Why is it that haypi support, never get back to me
In game or here...

Iv been writing and yet nothing..
But others get replies..


Have you sent any inquiry to kingdomsupport@haypi.com or contacted support in-game?
We are currently on a public hoiday and we don't follow routine working hours. Please let me know your problem so that we can check into it.
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jewzaku

Baron

Posts: 268

Joined: Fri Feb 25, 2011 10:01 pm

Location: server 83

Post Thu Jan 03, 2013 10:00 am

Re: Support

4 days ago I was told my army that was glitched in battle 100k cav would return by support 93 yoyo in one city...have not return now I been paranoid to sleep
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R00FI3SS

Beginner

Posts: 67

Joined: Wed Sep 12, 2012 9:44 am

Location: s42>s111>s124.. s126 s80>s123.. s90 s601

Post Fri Jan 04, 2013 12:27 am

Re: Support

support9 wrote:
R00FI3SS wrote:Why is it that haypi support, never get back to me
In game or here...

Iv been writing and yet nothing..
But others get replies..


Have you sent any inquiry to kingdomsupport@haypi.com or contacted support in-game?
We are currently on a public hoiday and we don't follow routine working hours. Please let me know your problem so that we can check into it.


Yes I have tried both have even private mailed one the supports
In forum and not one has replied...
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hoopduck

Newbie

Posts: 8

Joined: Thu Apr 21, 2011 8:39 am

Post Sat Jan 05, 2013 11:48 pm

Re: Support

Support it does seem to us that you no longer care. If you do care, you need to fix the dead server issue first and foremost. Many long term players are unhappy and feel adbandoned by haypi. We have all invested enormous amounts of our money, time and effort into this game. Why should we have our coined accounts trapped in dead servers? It's a slap in our faces. Please fix the servers! They are boring and stale and inactive, no fun anymore to play! I refuse to start another acc when I know the same thing will eventually happen on that server as well. S119 has little to no activity, no experts, and no support. This is a serious issue, please address and resolve it as soon as possible. Thank you.
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Unogabino

Newbie

Posts: 17

Joined: Sun Jan 06, 2013 1:30 am

Post Sun Jan 06, 2013 1:43 am

Re: Support

I can honestly say, I have always gotten a response when I letter support...... Now having the issue resolved is another thing

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