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Bugs

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Element

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Posts: 44

Joined: Sat Feb 08, 2014 7:11 pm

Post Tue Mar 25, 2014 9:59 pm

Bugs

Where: Tm silver mine expert mode.
When: 10 minutes ago from this message
What: Suddenly, both of my monsters were 0 hp:
Neon managed to play 3 rounds without dying yet standing with 0 hp, as shown in the next screenshot, while rhor didnt even managed to get in the fight.

Image

EDIT: Now that i realize, my neon has upgraded atacks, and electric net instead of ultrasonic, that might be Rhor atacks playing, which is even more weird. (hope this is useful to realize what could happen)

Another random bug i cant remember unfortunately where i got this from:

Image
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elikonchik

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Posts: 113

Joined: Mon Mar 18, 2013 11:44 am

Post Wed Mar 26, 2014 2:48 am

Re: Bugs

.
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elikonchik

Citizen

Posts: 113

Joined: Mon Mar 18, 2013 11:44 am

Post Wed Mar 26, 2014 2:52 am

Re: Bugs

How u like those?lol
Sent those a lot before the update and still not any fixes and being ignorant,and not only me! :mrgreen:
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Element

User avatar

Beginner

Posts: 44

Joined: Sat Feb 08, 2014 7:11 pm

Post Wed Mar 26, 2014 3:08 am

Re: Bugs

Lol, ok i get it, the game is full of minor bugs xD. But the ones i showed are clearly a problem since they affect possible results, prizes, and other relevant stuff. I had that fortune race floating character glitch, but it just solves with restarting haha.
Thanks for your contribution! lets hope they have a look at this at least...
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elikonchik

Citizen

Posts: 113

Joined: Mon Mar 18, 2013 11:44 am

Post Wed Mar 26, 2014 11:45 am

Re: Bugs

I hope more ppl will send screenshots so support finally will see everybody have those glitches and fix it, the support on the game blame me for those and im sure its something in the game cuz others work perfectly,only the two haypis glitch and lagg :roll:
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Mar 27, 2014 9:54 am

Re: Bugs

Dear Element&elikonchik,

Could you please share your device details with us (OS Version, app version, device type)?

Do you have enough momery on your device?

We suggest you uninstall and then reinstall the application and check again.

Looking forward to hearing from you.
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elikonchik

Citizen

Posts: 113

Joined: Mon Mar 18, 2013 11:44 am

Post Thu Mar 27, 2014 9:41 pm

Re: Bugs

support9 wrote:Dear Element&elikonchik,

Could you please share your device details with us (OS Version, app version, device type)?

Do you have enough momery on your device?

We suggest you uninstall and then reinstall the application and check again.

Looking forward to hearing from you.

Ipad 3 ios 7.0.4
Yes i have at least half free
Those specific screenshots from version 1.3 but i have the same gliches on the new version too and some my server mates too,im just lazy take new screenshots from the same problem..
And i do reinstalled and reopened and all and my wifi is fine cuz all other games work perfect and the two haypi one glitch :roll:
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Mar 28, 2014 4:58 am

Re: Bugs

elikonchik wrote:
support9 wrote:Dear Element&elikonchik,

Could you please share your device details with us (OS Version, app version, device type)?

Do you have enough momery on your device?

We suggest you uninstall and then reinstall the application and check again.

Looking forward to hearing from you.

Ipad 3 ios 7.0.4
Yes i have at least half free
Those specific screenshots from version 1.3 but i have the same gliches on the new version too and some my server mates too,im just lazy take new screenshots from the same problem..
And i do reinstalled and reopened and all and my wifi is fine cuz all other games work perfect and the two haypi one glitch :roll:


Hi elikonchik,

Sorry for bringing up more questions. Would you mind sharing us your region info and confirming whether those gameplay lag issues occured periodically or all the time?

While you play the game, is there any specific sytem notifications? If there are, please tell us what messages you've received from the notifications.

Last question, is your iPad jailbroken?

Awaiting for your feedback. Thank you.
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elikonchik

Citizen

Posts: 113

Joined: Mon Mar 18, 2013 11:44 am

Post Sun Mar 30, 2014 4:24 am

Re: Bugs

support9 wrote:
elikonchik wrote:
support9 wrote:Dear Element&elikonchik,

Could you please share your device details with us (OS Version, app version, device type)?

Do you have enough momery on your device?

We suggest you uninstall and then reinstall the application and check again.

Looking forward to hearing from you.

Ipad 3 ios 7.0.4
Yes i have at least half free
Those specific screenshots from version 1.3 but i have the same gliches on the new version too and some my server mates too,im just lazy take new screenshots from the same problem..
And i do reinstalled and reopened and all and my wifi is fine cuz all other games work perfect and the two haypi one glitch :roll:


Hi elikonchik,

Sorry for bringing up more questions. Would you mind sharing us your region info and confirming whether those gameplay lag issues occured periodically or all the time?

While you play the game, is there any specific sytem notifications? If there are, please tell us what messages you've received from the notifications.

Last question, is your iPad jailbroken?

Awaiting for your feedback. Thank you.

Im from israel.
I dont farm much maps and one of the reasons its the glitches beside the laziness,but when i do like when the double odds event was i saw the same glitch of desappearing monsters and atk bythemself at least once an hour,laggs usually on the first period of team mode and at reset but its understandable.
On the gliches i dont get any notifications,on lags i do the "communication/connection lost"
Tnx for the attention :mrgreen:
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Apr 16, 2014 6:26 am

Re: Bugs

elikonchik wrote:Im from israel.
I dont farm much maps and one of the reasons its the glitches beside the laziness,but when i do like when the double odds event was i saw the same glitch of desappearing monsters and atk bythemself at least once an hour,laggs usually on the first period of team mode and at reset but its understandable.
On the gliches i dont get any notifications,on lags i do the "communication/connection lost"
Tnx for the attention :mrgreen:


Hi elikonchik,

Sorry for the late reply. The post might have sunk so I didn't notice the updated info in a timely manner.

Just when you were still in the battle screen but opponent monster disappeared or your monster disappeared too (can't be displayed)?
could you please confirm the following info:
1. whether or not the opponent/self-side monster can't be displayed during battle
2. whether or not the opponent/self-side monster can't be displayed during seal card catches.

The more details you provide, the quicker we are able to identified your problem. Since we are located in a different regions/countries, the regional network/cable stability issues also can't be overlooked.

Looking forward to hearing from you.

Best Regards,
Angela
Haypi Team
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