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Cant log in.

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Denthriss

Newbie

Posts: 1

Joined: Wed Feb 05, 2014 9:20 pm

Post Wed Feb 05, 2014 9:26 pm

Cant log in.

When i try to log in it says my account doesnt exsist and when i put my username/password in i know their correct but its still saying it doesnt exsist? Uhm anybody having this problem? I can play the game on my kindle and ipad but i couldnt log into MY ACCOUNT, but for some reason when i try my phone it doesnt work. Ive looked at my user/pass for hours its the right user/pass but it still wont work... Why?
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npfs4life

Newbie

Posts: 1

Joined: Tue Feb 11, 2014 9:19 am

Post Tue Feb 11, 2014 9:23 am

Re: Cant log in.

Yep having same exact problem with "user doesn't exist"
:|
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lucas512

Newbie

Posts: 1

Joined: Tue Feb 11, 2014 9:25 am

Post Tue Feb 11, 2014 9:27 am

Re: Cant log in.

Me too, sees my account to login here but not the game?
Its server 3101 I believe
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Feb 12, 2014 5:32 am

Re: Cant log in.

Tested and confirm that the reported accounts are accessible.

Could you please force close the application through App Management > Phone Settings (for android users) or kill the application from multi-tasking list by double tapping "Home", long pressing the application icon, then tapping on "-" on top right conor of the application to kill it (for iOS users) ; then confirm your device network connectivity and stability and try again?

Please also note that android and ios servers cannot cross. And servers for different client game versions cannot cross neither. So if you login your android account on an iOS device, you'll receive "User does not exist" notification and vice versa. Meanwhile, if you login your amazon account through Googleplay game client, you'll also receive error message and vice versa.

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