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Your purchase can not be completed.

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ArcticLodge

Newbie

Posts: 8

Joined: Mon Jun 24, 2013 7:46 am

Post Fri Jul 05, 2013 9:48 am

Your purchase can not be completed.

Okay so, I got an itunes card, I redeemed it and everything. I went to buy a coin package but this error message popped up, "Your purchase can not be completed please contact iTunes" So I contacted itunes and they said now I can redeem my gift card but I already did. If anyone knows how to fix this please reply to this post. Thank you.
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Luv2LeeT

Marquis

Posts: 538

Joined: Fri May 03, 2013 11:38 pm

Location: NYC

Post Fri Jul 05, 2013 3:10 pm

Re: Your purchase can not be completed.

Do not forget that they charge tax... so even though you are buying $9.99 of coins, it will actually go over $10.00 and therefore if insufficient funds, the transaction cannot be completed.
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PAL code: 11vr1 (one-one-vee-are-one)
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ArcticLodge

Newbie

Posts: 8

Joined: Mon Jun 24, 2013 7:46 am

Post Fri Jul 05, 2013 5:58 pm

Re: Your purchase can not be completed.

They never taxed me before. I even have 8 cents more than I need!
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Krister_o

User avatar

Conqueror

Posts: 996

Joined: Sun Feb 24, 2013 9:09 pm

Location: London Ontario, Canada

Post Fri Jul 05, 2013 6:04 pm

Re: Your purchase can not be completed.

Hey I had the same problem for about a month. So the first time I contacted apple support and told them and they didn't tell me anything helpful, so I took Lexo's advice and signed out of my apple Id for 30 minutes and when I signed back in it worked! But then a week later I tried again and it happened again! This time it lasted for two weeks, and I kept signing in and out of apple id and it finally got fixed after I signed out of apple id for about four days and when I signed back in it got fixed. So hopefully this helps.
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ArcticLodge

Newbie

Posts: 8

Joined: Mon Jun 24, 2013 7:46 am

Post Fri Jul 05, 2013 7:06 pm

Re: Your purchase can not be completed.

I tried that, unfortunately it didn't work :( . Thank you for posting though.
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Krister_o

User avatar

Conqueror

Posts: 996

Joined: Sun Feb 24, 2013 9:09 pm

Location: London Ontario, Canada

Post Fri Jul 05, 2013 8:37 pm

Re: Your purchase can not be completed.

ArcticLodge wrote:I tried that, unfortunately it didn't work :( . Thank you for posting though.

Oh that sucks well np maybe someone else knows something
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Luv2LeeT

Marquis

Posts: 538

Joined: Fri May 03, 2013 11:38 pm

Location: NYC

Post Fri Jul 05, 2013 8:55 pm

Re: Your purchase can not be completed.

ArcticLodge wrote:They never taxed me before. I even have 8 cents more than I need!


Well then you are one lucky person. A Barrel of Coins for $99.99 costs me $108.86 each time I buy it :(
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PAL code: 11vr1 (one-one-vee-are-one)

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