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cant log in

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iammike

Newbie

Posts: 13

Joined: Tue May 31, 2011 2:29 am

Post Mon Jul 11, 2011 6:16 pm

cant log in

I get a message login error 3: please try again

Ive deleted and reinstalles the app. Any suggestions?

How do i get a hold of support from here?
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K2700

Warlord

Posts: 2153

Joined: Tue Apr 06, 2010 12:55 pm

Location: Behind You

Post Mon Jul 11, 2011 9:22 pm

Re: cant log in

Make sure you enter your username and password correctly. You can log-in to forums fine, so it has to be a game error or invalid username/password.

If you want to talk to support without using the app, there is forum PM (UCP>PM>add support1) or e-mail them at kingdomsupport@haypi.com.
Retired expert
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iammike

Newbie

Posts: 13

Joined: Tue May 31, 2011 2:29 am

Post Mon Jul 11, 2011 10:51 pm

Re: cant log in

Thanks. Ive sent them an email.
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Zayin

Newbie

Posts: 3

Joined: Sun Jul 03, 2011 5:06 pm

Post Tue Jul 12, 2011 1:13 am

Re: cant log in

This has happened to me as well, i found that if i turn my device completely off and then on again that i am able to log on. I also deleted the app and reinstalled this helped considerably. hope it is working soon for you.
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iammike

Newbie

Posts: 13

Joined: Tue May 31, 2011 2:29 am

Post Tue Jul 12, 2011 3:37 am

Re: cant log in

No luck so far. I've even reset my phone. I still haven't heard from support yet, but its only been a day.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Jul 12, 2011 8:03 am

Re: cant log in

iammike wrote:I get a message login error 3: please try again

Ive deleted and reinstalles the app. Any suggestions?

How do i get a hold of support from here?



Please kindly check both your forum PM and your email registered to the game and get back to us with your case.
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iammike

Newbie

Posts: 13

Joined: Tue May 31, 2011 2:29 am

Post Tue Jul 12, 2011 8:27 am

Re: cant log in

Ok. I have replied to the forum pm. My email only had a letter from Apple kingdomsupport suggesting I contact my server support. Is that you?
Thanks for the help.
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nIcKrOx

User avatar

Warlord

Posts: 2199

Joined: Mon Jul 05, 2010 2:36 pm

Location: "P. Sherman, 42 Wallaby Way, Sydney"

Post Tue Jul 12, 2011 1:50 pm

Re: cant log in

Contacting your server support means in game mailing Support## based on whatever number server youre in
\-Haypi Kingdom-/
Server102-King
Server83-1st Earl
-----------------------------------------
\-Haypi Monster-/
Server2-Lvl 19

May his noodly appendages keep us from floating up to the sky.
Ramen.


FSM
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K2700

Warlord

Posts: 2153

Joined: Tue Apr 06, 2010 12:55 pm

Location: Behind You

Post Tue Jul 12, 2011 2:08 pm

Re: cant log in

nIcKrOx wrote:Contacting your server support means in game mailing Support## based on whatever number server youre in

He cant mail in-game support because he cant log-in -.-
Retired expert
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SkyDreamer

User avatar

Lord

Posts: 1723

Joined: Sun Mar 13, 2011 3:58 am

Location: Behind K2700 :]

Post Tue Jul 12, 2011 5:41 pm

Re: cant log in

iammike wrote:Ok. I have replied to the forum pm. My email only had a letter from Apple kingdomsupport suggesting I contact my server support. Is that you?
Thanks for the help.

nIcKrOx wrote:Contacting your server support means in game mailing Support## based on whatever number server youre in

K2700 wrote:He cant mail in-game support because he cant log-in -.-


Understand now?
Anyways...

support9 on the forums is Angela

support1 wrote:Server
Apple kingdomsupport
David 57 105 64 71 76 83
Jerry 59 60 62 70 102
Betty 103
Yolanda 109 110 55 72 67 82
Elle 111 53 65 74 78
Vikings 107 56 68 77 79
Icey 104 106
Jessica 113 58 63 998 66 84
Angela 101
Vicky 73 75 80 81 108
Winona 112 54 61 69


if you're in s101 then Angela would be your server support.
SkyDreamer - Retired Expert s59 (115) + 82

~Tease~
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