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Can't login on android tablet...

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Icehouse

Newbie

Posts: 24

Joined: Fri Aug 05, 2011 12:34 am

Post Sat Aug 27, 2011 7:20 pm

Can't login on android tablet...

I just got an Acer A500 and am unable to login on this device. I get the error "Only allow one device". I'm running Android 3.1. Does anyone know how to fix this or support, is there a fix?
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Aug 28, 2011 5:46 am

Re: Can't login on android tablet...

please kindly check and confirm whether you've logged in your account on any other devices; clear the phone cache and exit HK completely from background running list and click to relog in HK from start screen.
Any other problem please let us know.
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Icehouse

Newbie

Posts: 24

Joined: Fri Aug 05, 2011 12:34 am

Post Sun Aug 28, 2011 6:04 pm

Re: Can't login on android tablet...

I'm sure the account isnt logged in...have tried 4 different accounts and same on all. I have cleared the cach, exited completely, and even reinstalled...no help. I've tried 1.1.2 as well as several other versions. Where do I go from here?
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Icehouse

Newbie

Posts: 24

Joined: Fri Aug 05, 2011 12:34 am

Post Tue Aug 30, 2011 2:55 am

Re: Can't login on android tablet...

Update...After trying several versions, I found the Mobage version semi-works. It's buggy like crazy...alot of functions dont work at all and the ones that do are buggy...and the screen is way ofset...but I think this is due to Mobages setup. So now to find out what version Mobage uses and try to find that version and try it without 3rd party app...problem being, Mobage doesnt show the version number like normal.

Support, can you find out what version Mobage uses currently and possibly provide a link to that version? If you would rather supply that link to me privately so I can help test the theory, that would be fine too.

Please let me know what you decide or find out or etc...

Thanks,

Ice
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Plrbr1

Newbie

Posts: 13

Joined: Sat Jan 22, 2011 5:17 am

Post Fri Feb 10, 2012 1:55 am

Re: Can't login on android tablet...

I also have the exact same problem on my new Toshiba Thrive tablet. I get the one device message too. I just installed the app from the android market. It won't let me log into my existing account or even start a new one. Are there any solutions to this problem yet?
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Yodac

User avatar

Warlord

Posts: 2271

Joined: Wed Jul 21, 2010 9:16 pm

Location: Yodac LLC, Ohio

Post Fri Feb 10, 2012 2:05 am

Re: Can't login on android tablet...

possible solution: dont play the game....

that one really sucks though.

solution: go back to your old device for the time being.
http://www.yodac.net

Yodac wrote:People would be more interested in life, if life gave more interest in them

FOR SUPPORT: Ask me a Q.

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Vayneglory wrote: Post count doesn't matter, quit bragging about it
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sumone

Newbie

Posts: 3

Joined: Sat Jun 23, 2012 10:54 am

Post Sat Jun 23, 2012 11:01 am

Re: Can't login on android tablet...

I have a new galaxy tab2 that will not allow me log in. Says only supports one device. Can you help

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