FAQ  •  Register  •  Login

How to report

<<

Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Fri Jan 28, 2011 6:49 pm

Re: How to report

yeah but most cant be bothered to read the beginners guide, if they did many basic questions would never be asked
lol
how do you let people know if your hot cakes are selling well?

Nathan05
S106
<<

kmt90802

Newbie

Posts: 1

Joined: Thu Feb 10, 2011 10:28 pm

Post Thu Feb 10, 2011 10:47 pm

Re: How to report

Lol ima try that, i bought a super package and my connection lagged and i didnt get the coins. may i please have my 1600 coins back :) :lol:
<<

uranos

User avatar

Warlord

Posts: 2282

Joined: Mon Apr 12, 2010 2:54 pm

Post Mon Feb 14, 2011 6:09 pm

Re: How to report

have u contacted support? ;)
<<

sgiurfgh

Beginner

Posts: 59

Joined: Sun Apr 24, 2011 7:33 am

Location: NSW Australia

Post Sun Apr 24, 2011 11:09 am

Re: How to report

When I post a comment it won't always post
<<

SkyDreamer

User avatar

Lord

Posts: 1723

Joined: Sun Mar 13, 2011 3:58 am

Location: Behind K2700 :]

Post Fri Apr 29, 2011 2:30 am

Re: How to report

Do you mean on the forums or in chat, sgi?
SkyDreamer - Retired Expert s59 (115) + 82

~Tease~
<<

LadyDeath

User avatar

Newbie

Posts: 9

Joined: Mon Jun 14, 2010 4:17 pm

Post Sun Jun 05, 2011 3:07 am

Re: How to report

t not just write "help me". Here are some things which makes it easier for support the infotmation:
1.account name ..................... Ladydeath... alliance.. fearless
2. date .................................... 6/4/11
3. What happened...............sever crashed durning battle...lost all of troops
4. Other circumstances..................
5. Suggestions why it happened.......couldnt command while sever down
6. What you want.... troops back and prestige back please
7. Maybe ss .......................... i have them but i dont know how to put them on here


Please help and thx :)
HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA ..... No
<<

SkyDreamer

User avatar

Lord

Posts: 1723

Joined: Sun Mar 13, 2011 3:58 am

Location: Behind K2700 :]

Post Sun Jun 05, 2011 5:18 pm

Re: How to report

No need to state your alliance...
Using your device:

• You need the photobucket app
• Make an acct
• Go to upload media
• Choose the ss from your album
• Wait till it loads then go to "my albums"
• Tap on the ss and go to the small "i" at the bottom right corner
• Copy the img and paste it on the forums

Using a pc:
• Go to the full editor (if you're replying to a topic)
• Scroll down and go to "upload attachment"
• Click on choose file
• Find the picture you want to post
• Click add file and it should appear under "posted attachments"
• Also, click preview if you want to see how your post will look like

credits to VlPER since I just copied/pasted that :oops:

maybe make a new thread when you post this bug report? It would help ;)
and if all else fails email kingdomsupport@haypi.com
SkyDreamer - Retired Expert s59 (115) + 82

~Tease~
<<

QueenofNo

Beginner

Posts: 64

Joined: Sun Feb 06, 2011 6:09 am

Post Fri Jun 10, 2011 6:21 pm

Re: How to report

SkyDreamer wrote:No need to state your alliance...



Bad advice.

I have FOUR emails this past week from support asking for my alliance name -- despite it being in my reporting emails (along with all other relevant information).

Include:

Your Account Name
Server Number
Alliance Name
What Happened, including what you lost
When it Happened
How it Happened

and conclude with what you want as a resolution.
<<

nIcKrOx

User avatar

Warlord

Posts: 2199

Joined: Mon Jul 05, 2010 2:36 pm

Location: "P. Sherman, 42 Wallaby Way, Sydney"

Post Fri Jun 10, 2011 8:55 pm

Re: How to report

QueenofNo wrote:
SkyDreamer wrote:No need to state your alliance...



Bad advice.

I have FOUR emails this past week from support asking for my alliance name -- despite it being in my reporting emails (along with all other relevant information).

Include:

Your Account Name
Server Number
Alliance Name
What Happened, including what you lost
When it Happened
How it Happened

and conclude with what you want as a resolution.


Dont ya love generic replies that dont solve anything :] i do
\-Haypi Kingdom-/
Server102-King
Server83-1st Earl
-----------------------------------------
\-Haypi Monster-/
Server2-Lvl 19

May his noodly appendages keep us from floating up to the sky.
Ramen.


FSM
<<

SkyDreamer

User avatar

Lord

Posts: 1723

Joined: Sun Mar 13, 2011 3:58 am

Location: Behind K2700 :]

Post Wed Jun 15, 2011 1:13 pm

Re: How to report

But you were also the person who spammed posts saying 'fix this' 'fix that' it's no wonder you received 4 asking for your alliance name instead of one ;)
SkyDreamer - Retired Expert s59 (115) + 82

~Tease~
PreviousNext

Return to Bug Report

Who is online

Users browsing this forum: No registered users and 2 guests

cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.