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Please help

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Gqxflyguy

Newbie

Posts: 1

Joined: Sun Dec 19, 2010 9:10 pm

Post Mon Jan 10, 2011 12:25 am

Please help

Today while i dispatched my army from one base to another. They never got to the base I sent or wasn't in action tab. I did not get attacked or died of crops. Can support help me get my troops back since I lost them due to a bug or a glitch in this game? You can Check your logs to see if I'm telling the truth or not. An army of nearly 12,000 foot and 9k cats vanished. I am in Server27 name is gqxflyguy. Thank you
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K2700

Warlord

Posts: 2153

Joined: Tue Apr 06, 2010 12:55 pm

Location: Behind You

Post Mon Jan 10, 2011 12:29 am

Re: Please help

Send them an e-mail
support@tapjoy.com
Or send them a in-game letter.
General>Managment>Contect Support Team
(read the text at very the bottom and hit the "click here" thingy :? )
Retired expert
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Ahmedb

Baron

Posts: 276

Joined: Sun Aug 22, 2010 3:52 am

Post Mon Jan 10, 2011 1:50 am

Re: Please help

Support@tapjoy? It's kingdomsupport@haypi.com .
S12--EXPERT
S25-25-Player
S13-21-Player
S26-y-Player
S27-Ahm27-Player
Image
Image
None of my signature is true anymore...
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VlPER

User avatar

Baron

Posts: 170

Joined: Wed Aug 25, 2010 9:36 pm

Post Mon Jan 10, 2011 1:57 am

Re: Please help

Try building one of every troop in all your cities.. That sometimes works.
S101, S103 & S69 Xpert
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Eggnog333

User avatar

Citizen

Posts: 131

Joined: Sat Jan 01, 2011 10:15 pm

Post Mon Jan 10, 2011 2:11 am

Re: Please help

ask support. only support would know lol.
*~Eggnog333-s103 [1st. Main]~*
*~Tacohiman-s104 [Alt.]~*
*~Replyhazy-s103 [Alt.]~*Image
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Yushiz

Newbie

Posts: 12

Joined: Wed Jan 05, 2011 1:44 am

Post Mon Jan 10, 2011 4:20 am

Re: Please help

this happens sometimes, but they always come back. Shouldn't take more than a few mins.
Send Screen shots of abuse, breaking of rules, and inappropriate actions, to: Kingdomsupport@haypi.com
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Ultumateus

User avatar

Marquis

Posts: 358

Joined: Mon Apr 12, 2010 11:00 pm

Post Mon Jan 10, 2011 12:42 pm

Re: Please help

did they getback yet?
Image
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TatsujinK

User avatar

Marquis

Posts: 514

Joined: Thu Nov 11, 2010 10:46 pm

Location: The Green Fields of FailMess R.I.P

Post Mon Jan 10, 2011 12:54 pm

Re: Please help

K2700 wrote:Send them an e-mail
support@tapjoy.com
Or send them a in-game letter.
General>Managment>Contect Support Team
(read the text at very the bottom and hit the "click here" thingy :? )



Tapjoy is for free coin issues only, otherwise, you should use the kingdomsupport one


Edit:
Gqxflyguy wrote:Today while i dispatched my army from one base to another. They never got to the base I sent or wasn't in action tab. I did not get attacked or died of crops. Can support help me get my troops back since I lost them due to a bug or a glitch in this game? You can Check your logs to see if I'm telling the truth or not. An army of nearly 12,000 foot and 9k cats vanished. I am in Server27 name is gqxflyguy. Thank you


Are you using the android? If so, that might be an issue since it is amazingly buggy
as said above, it's best to contact support and post this in the bug report section, then atleast support can see it aswell :)
Last edited by TatsujinK on Mon Jan 10, 2011 12:56 pm, edited 1 time in total.
Image

Vayneglory wrote:Post count doesn't matter, quit bragging about it.


Am I the only one who laughs when people put "Very active" in their signature next to their name?
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TatsujinK

User avatar

Marquis

Posts: 514

Joined: Thu Nov 11, 2010 10:46 pm

Location: The Green Fields of FailMess R.I.P

Post Mon Jan 10, 2011 12:56 pm

Re: Please help

-My bad double post-
Image

Vayneglory wrote:Post count doesn't matter, quit bragging about it.


Am I the only one who laughs when people put "Very active" in their signature next to their name?
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uranos

User avatar

Warlord

Posts: 2282

Joined: Mon Apr 12, 2010 2:54 pm

Post Mon Jan 10, 2011 4:18 pm

Re: Please help

it looks like an old bug.... heard bout it in early stages but then it disappereared luckily... sad that it happened to u... well: i heard maybe training 1 inf in that city helps?

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