Please help
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Today while i dispatched my army from one base to another. They never got to the base I sent or wasn't in action tab. I did not get attacked or died of crops. Can support help me get my troops back since I lost them due to a bug or a glitch in this game? You can Check your logs to see if I'm telling the truth or not. An army of nearly 12,000 foot and 9k cats vanished. I am in Server27 name is gqxflyguy. Thank you
Re: Please help
Send them an e-mail
support@tapjoy.com
Or send them a in-game letter.
General>Managment>Contect Support Team
(read the text at very the bottom and hit the "click here" thingy
)
support@tapjoy.com
Or send them a in-game letter.
General>Managment>Contect Support Team
(read the text at very the bottom and hit the "click here" thingy

Retired expert
Re: Please help
Support@tapjoy? It's kingdomsupport@haypi.com .
Re: Please help
Try building one of every troop in all your cities.. That sometimes works.
S101, S103 & S69 Xpert
Re: Please help
ask support. only support would know lol.
Re: Please help
this happens sometimes, but they always come back. Shouldn't take more than a few mins.
Send Screen shots of abuse, breaking of rules, and inappropriate actions, to: Kingdomsupport@haypi.com
Re: Please help
K2700 wrote:Send them an e-mail
support@tapjoy.com
Or send them a in-game letter.
General>Managment>Contect Support Team
(read the text at very the bottom and hit the "click here" thingy)
Tapjoy is for free coin issues only, otherwise, you should use the kingdomsupport one
Edit:
Gqxflyguy wrote:Today while i dispatched my army from one base to another. They never got to the base I sent or wasn't in action tab. I did not get attacked or died of crops. Can support help me get my troops back since I lost them due to a bug or a glitch in this game? You can Check your logs to see if I'm telling the truth or not. An army of nearly 12,000 foot and 9k cats vanished. I am in Server27 name is gqxflyguy. Thank you
Are you using the android? If so, that might be an issue since it is amazingly buggy
as said above, it's best to contact support and post this in the bug report section, then atleast support can see it aswell

Last edited by TatsujinK on Mon Jan 10, 2011 12:56 pm, edited 1 time in total.
Re: Please help
-My bad double post-
Re: Please help
it looks like an old bug.... heard bout it in early stages but then it disappereared luckily... sad that it happened to u... well: i heard maybe training 1 inf in that city helps?
10 posts
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