How to report
But not just write "help me". Here are some things which makes it easier for support the infotmation:
1.account name
2. date (e.g. 22th september 3:05 pm Gmt)
3. What happened
4. Other circumstances
5. Suggestions why it happened
6. What you want (e.g. Troops back)
7. Maybe ss (=screen shots)
An example....
Hi apple,
Im afraid that i found a bug. On my account guessed name on the 22th of september 2009 at 12:31 i got gifted by 10000 coins.
I just bought a basic package and my connection was laggy. Maybe i got them 2000 times because of the lag. I suggest to take 99950 coins away. Here some ss.
Bye uranos
Bye Uranos
Uranos