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Connection Timeouts

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Mtn_Dew

Newbie

Posts: 1

Joined: Fri May 27, 2016 1:40 am

Post Fri May 27, 2016 1:45 am

Connection Timeouts

Ok I know this will not be read. But here goes. I can log into S1 account no issues. But I cannot log into S3. Due to connection timeout issues. I read on S1 there are players having the same issues. Please address this issue. Thanks in advance.

TinCup/Mtn_Dew
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri May 27, 2016 3:22 am

Re: Connection Timeouts

Hi there,

We'll take a check into the issue. Please be patient.

Sorry for any inconvenience caused and thanks again for your unwavering support and understanding.

Best,
Haypi Team
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TinCup

Newbie

Posts: 21

Joined: Sun Mar 17, 2013 4:32 pm

Location: Ohio USA

Post Fri May 27, 2016 7:00 pm

Re: Connection Timeouts

There still seems to be some connection timeout issues. Its not as bad as last night but is still accuring
Plus I am having log in issues into forums. Keep saying I entrred the wrong p/w. Had same issues last night.
S ranked Monsters
Cerberus, Draconius, Searbiscuit, Cygness, Pewgway, Smitter, Neon, Rhor, Purrfection, Flight, Menis, Brawney, Scythe, Clawpard, Chunky
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sat May 28, 2016 9:06 am

Re: Connection Timeouts

Hi there,

The server has been running well since yesterday's troubleshoot. We also tested on your account and didn't encounter the problem mentioned in your post.

Please check your network connection and try again. If the issue still exists, please take a screenshot (with the error code id and error message), and then contact us at adventure@haypi.com.

We'll check and see what we can do to help.

Thank you for your cooperation and support.

Best,
Haypi Team

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