Fonzy wrote:Everybody seems to be doing it mate.
I'm totally frustrated with Haypi right now and not because of this issue but because I just finished reading the complaints made way back mid 2014 regarding the constant shutting down of the game in the midst of battle. Haypi keep saying the issue is with my internet and they do not take ownership of anything relating to this problem. It's always the users problem not theirs!! My internet works great for everything else except Haypi. Go figure that one out!!
Anyways, I'm seriously considering quitting the game. Just not worth it all the investment financially nor time wise, into the game.
Hi Fonzy,
We've tested on several different devices about routine gameplay activities and haven't encountered or recreated the similar situations. May I know the device info and crash details?
Please send the following info to
adventure@haypi.com:
1. what type of activities were you doing when you encountered the crash
2. what type of battles were you at when you encountered the crash
vs an NPC island? vs a real player? or group activities like Alliance Tourney etc.
3. is your device jailbroken?
4. what device were you using when you encountered the crash and device details include but not limited to model&generation, memory, configurations...etc.
5. what was your iOS version no. when you encountered the crash issues
6. what type of network connection you were using when you encountered the crash issues? (3G/4G/WIFI)
Looking forward to hearing from you. The more details you provide, the quicker we are able to check and get back to you with corresponding suggestions.
Thank you for your understanding and cooperation.
Best,
Angela
Haypi Team