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Timers

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Splurgtastic

Newbie

Posts: 3

Joined: Sat Jun 07, 2014 5:42 pm

Post Sat Jun 07, 2014 5:48 pm

Timers

Hello.

All timers (team mode, rewards, training, etc.) seem to only count down when I am actively playing. Whenever I close the game or leave it running in the background, all timers stop. Is this intended? It seems a bit much that I would have to play for hours in order to claim rewards or use training among other things. Any insight is much appreciated.

I am playing on an iPhone 4s.

Thanks!
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MrPelle

User avatar

Beginner

Posts: 53

Joined: Wed Mar 26, 2014 8:11 pm

Post Sat Jun 07, 2014 6:26 pm

Re: Timers

When you find again this past quest is only because the server will be restart.
This is good for us because we can get double reward

:)
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Splurgtastic

Newbie

Posts: 3

Joined: Sat Jun 07, 2014 5:42 pm

Post Sat Jun 07, 2014 6:34 pm

Re: Timers

This happens all the time. Not just on server restart. I can stop playing for 15 minutes to wait for reward, go back and the timer has not changed.
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dggamer

Baron

Posts: 172

Joined: Mon Sep 16, 2013 8:27 pm

Post Sat Jun 07, 2014 6:38 pm

Re: Timers

Really? That's crazy have you tried tampering with your phone clock? May skip forward the game if that's the case. Never heard of this happening as the game is server based so runs off the server clock. Not sure what to suggest
YouTube channel: MattsGaMeS65 (haypi videos)
Level40 originally from server 1000.
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Splurgtastic

Newbie

Posts: 3

Joined: Sat Jun 07, 2014 5:42 pm

Post Sat Jun 07, 2014 7:11 pm

Re: Timers

I've messed with the Date/Time setting on my phone and moved them ahead. I'll get a notification that Training/Team Mode/Reward is available after adjusting the time on my phone, but none of which will be available in game. I'm really enjoying this game, though this is really frustrating.
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Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Sat Jun 07, 2014 7:39 pm

Re: Timers

Sounds like a bug to me. Support will probably give you a better answer tomorrow.
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

Image
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon Jun 09, 2014 2:09 am

Re: Timers

Splurgtastic wrote:Hello.

All timers (team mode, rewards, training, etc.) seem to only count down when I am actively playing. Whenever I close the game or leave it running in the background, all timers stop. Is this intended? It seems a bit much that I would have to play for hours in order to claim rewards or use training among other things. Any insight is much appreciated.

I am playing on an iPhone 4s.

Thanks!


Hi Splurgtastic,

Team mode, training timers are server-based, however push notification was sent out through client, thus if you change your phone time, the server time remains the same but the client would detect the time change at first hand and reacts, i.e. sending out the training completion push notification. We don't recommend players to alter phone time during the gameplay to avoid unnecessary incidents. It would also violate Haypi's terms of use if players alter client data with tools/bots/programs.

Meanwhile, rewards such as Online Rewards, it only counts down when you are actively playing.

Thank you for your support and hope this can answer your confusion.

Best,
Angela
Haypi Team

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