Need help

Hey, I just bought 270 coins for 19.99 coin package thing, and it charged my account however I never received the coins in-game, anyone able to help?

[Koenaj]

Hi there, please post this complaint here or send them a ticket here

Good luck!

Sometimes it can take some few mins or an hour , be patient and check later

Been two days now, and I still haven't received my coins nor the package and haven't had any real answers on why.

Been two days now, and I still haven't received my coins nor the package and haven't had any real answers on why.

Did you get a receipt from Apple? if so, email a copy of it with transaction number, your username, server, and email address to monstersupport@haypi.com

Been two days now, and I still haven't received my coins nor the package and haven't had any real answers on why.

Did you get a receipt from Apple? if so, email a copy of it with transaction number, your username, server, and email address to monstersupport@haypi.com

Yep if Apple sent you a message on your mail then it is a Haypi Issue , if you didn't receive a message , then it is an Apple issue.

I never received a receipt from either Haypi Monsters or Apple, but money still left my account and no coins. What should I do?

nevermind reciept just had a delay

Email to support has been sent, how long does it usually take for reponse?

[Koenaj]

Email to support has been sent, how long does it usually take for reponse?

Approximately 4 work days.