FAQ  •  Register  •  Login

please help me!

<<

PunkedGuru

Newbie

Posts: 2

Joined: Thu Jul 14, 2011 10:25 am

Post Thu Jul 14, 2011 10:30 am

please help me!

ok, so i am on this temporary account (PunkedGuru) and i changed my password on my real account (StarDingo) - (the account i am on right now is my friends account - he doesnt use it so he said i could use it until i get my account back) and then when i tried to log in with the new password i set, it didnt work. i trie the old password, tried typing mistakes, doing caps, retrieving passwords etc. but when i did the retrieve password, first of all i typed my username in the box, (StarDingo) and it said it would send me an email with my password. i waited a few hours and still no email. so i went back and tried again and no email again. so the next time i went and typed my email address in the box below, and it said no member existed. what has happened? please help me, id like to get back on my account as soon as possible!
<<

Arythy

User avatar

Conqueror

Posts: 1331

Joined: Sun Jan 16, 2011 3:59 am

Location: Haypi Forums, Server 79 and Dragon S2 O.o

Post Thu Jul 14, 2011 11:04 am

Re: please help me!

It seems you have the wrong email, and incorrectly remember the password you changed to. Try resetting your password with any other email you can think of that could have possibly been the one you registered with.
"If you're not confused, you're not paying attention."


Image
Haypi Support Emails:

KingdomSupport@Haypi.com.

Thunderball@Haypi.com.


FishSupport@Haypi.com.


DragonSupport@Haypi.com.
<<

Lycan76

Marquis

Posts: 420

Joined: Sun Jun 26, 2011 3:24 am

Post Thu Jul 14, 2011 3:18 pm

Re: please help me!

personally you probably got "hacked"
did anyone know your password
if they did then they prob changed the email.
Lycan76 S79 very active

Lycan23 S112 active


Support new Troops
Suggestions on Implementation
viewtopic.php?f=4&t=13347
Suggestions on troop types/compilation of new troops
viewtopic.php?f=4&t=11925
<<

Lycan76

Marquis

Posts: 420

Joined: Sun Jun 26, 2011 3:24 am

Post Thu Jul 14, 2011 3:20 pm

Re: please help me!

also what server are you on?
if you talk to support they could reset your pw from here on the forums
Lycan76 S79 very active

Lycan23 S112 active


Support new Troops
Suggestions on Implementation
viewtopic.php?f=4&t=13347
Suggestions on troop types/compilation of new troops
viewtopic.php?f=4&t=11925
<<

Arythy

User avatar

Conqueror

Posts: 1331

Joined: Sun Jan 16, 2011 3:59 am

Location: Haypi Forums, Server 79 and Dragon S2 O.o

Post Thu Jul 14, 2011 4:04 pm

Re: please help me!

Lycan, please avoid double-posting and use the Edit button in the future. ;)
Also, by what he said, there is no indication whatsoever that he was hacked, only that he forgot or mistyped the new password and his email.
"If you're not confused, you're not paying attention."


Image
Haypi Support Emails:

KingdomSupport@Haypi.com.

Thunderball@Haypi.com.


FishSupport@Haypi.com.


DragonSupport@Haypi.com.
<<

PunkedGuru

Newbie

Posts: 2

Joined: Thu Jul 14, 2011 10:25 am

Post Fri Jul 15, 2011 1:14 am

Re: please help me!

sorry but im actually a girl (point A) and point B, ive tried every possible email i could think of. my sister knew my password but she is trying to help me get my password back. i have tried every single possible typo there could have been, and still not able to log in. i contacted support and they said to give them my email but i never recieved an email (this was two days ago) i just sent my third letter to support on my server.

how do i get support on here to change my password?
thanks for all the comments so far!
<<

support4

Elite

Posts: 122

Joined: Wed Jul 21, 2010 2:51 am

Post Fri Jul 15, 2011 1:38 am

Re: please help me!

PunkedGuru wrote:sorry but im actually a girl (point A) and point B, ive tried every possible email i could think of. my sister knew my password but she is trying to help me get my password back. i have tried every single possible typo there could have been, and still not able to log in. i contacted support and they said to give them my email but i never recieved an email (this was two days ago) i just sent my third letter to support on my server.

how do i get support on here to change my password?
thanks for all the comments so far!


Please contact your server support to tell us your detail situation and provide us your username and register mail, then we will check it for you.
You can send a letter to your server support through this way:
go to help --> support --> contact us /kingdom management--> contact support team
<<

Lycan76

Marquis

Posts: 420

Joined: Sun Jun 26, 2011 3:24 am

Post Fri Jul 15, 2011 8:15 pm

Re: please help me!

sorry arythy and you should be fine if you follow the above steps
Lycan76 S79 very active

Lycan23 S112 active


Support new Troops
Suggestions on Implementation
viewtopic.php?f=4&t=13347
Suggestions on troop types/compilation of new troops
viewtopic.php?f=4&t=11925

Return to Bug Report

Who is online

Users browsing this forum: No registered users and 5 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.