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MAJOR issues with server update!

PostPosted: Sun Nov 09, 2014 8:52 pm
by Forum_acct
System maintenance and World Task 1 changes have caused many major issues:

1) Images 4 & 5: Many oasis List windows from castles, manors, and main cities are all clear. However, according to Word Map, they are still occupied by me. When I select my occupied oases on the World Map, it causes the app to get stuck and crash. I cannot collect on these! Tapping Collect button in Town Hall window also causes app to crash.


2) Unoccupied castles are still locked.

Much more crashing when using chat, when moving around the World Map.
My device specs in my signature.

Re: MAJOR issues with server update!

PostPosted: Sun Nov 09, 2014 8:53 pm
by Forum_acct
Continuing first post >>>>


2) Images 1 & 2: Missing castles, manors, etc. from World Map.

Re: MAJOR issues with server update!

PostPosted: Sun Nov 09, 2014 9:22 pm
by Forum_acct
This has caused undue headache and time wasted dealing with this. Affected oases cannot be collected, dropped, protected, etc. I cannot even tell which one belongs to which city.

May I suggest gold compensation for this :)

Re: MAJOR issues with server update!

PostPosted: Tue Nov 11, 2014 10:36 am
by support9
Hi there,

Sorry for the inconvenience. We've fixed the issue around 2:00 AM Nov.10th.

If your game data hasn't returned to normal, please feel free to contact rotksupport@haypi.com.

Thank you for your cooperation and support.

Best,
Angela
Haypi Team

Re: MAJOR issues with server update!

PostPosted: Thu Nov 13, 2014 9:02 am
by Forum_acct
support9 wrote:Hi there,

Sorry for the inconvenience. We've fixed the issue around 2:00 AM Nov.10th.

If your game data hasn't returned to normal, please feel free to contact rotksupport@haypi.com.

Thank you for your cooperation and support.

Best,
Angela
Haypi Team



Thanks! :)

(but why are castles still locked?)

Re: MAJOR issues with server update!

PostPosted: Fri Nov 14, 2014 4:17 am
by DrunkFool
Because haypi wants people to fight over resources.
By limiting the amount of resources on the map, it causes people to take it from other players.