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MAJOR issues with server update!

Moderators: support1, support9

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Baron

Posts: 214

Joined: Fri Jul 29, 2011 8:50 pm

Post Sun Nov 09, 2014 8:52 pm

MAJOR issues with server update!

System maintenance and World Task 1 changes have caused many major issues:

1) Images 4 & 5: Many oasis List windows from castles, manors, and main cities are all clear. However, according to Word Map, they are still occupied by me. When I select my occupied oases on the World Map, it causes the app to get stuck and crash. I cannot collect on these! Tapping Collect button in Town Hall window also causes app to crash.


2) Unoccupied castles are still locked.

Much more crashing when using chat, when moving around the World Map.
My device specs in my signature.
Attachments
photo 4.PNG
photo 4.PNG (326.6 KiB) Viewed 4078 times
photo 5.PNG
photo 5.PNG (457.43 KiB) Viewed 4078 times
iPhone 4S 32G
iOS 7.1.2 (11D257)
RotK beta version - current as of date of post
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Baron

Posts: 214

Joined: Fri Jul 29, 2011 8:50 pm

Post Sun Nov 09, 2014 8:53 pm

Re: MAJOR issues with server update!

Continuing first post >>>>


2) Images 1 & 2: Missing castles, manors, etc. from World Map.
Attachments
photo 1.PNG
photo 1.PNG (445.81 KiB) Viewed 4077 times
photo 2.PNG
photo 2.PNG (419.21 KiB) Viewed 4077 times
iPhone 4S 32G
iOS 7.1.2 (11D257)
RotK beta version - current as of date of post
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Baron

Posts: 214

Joined: Fri Jul 29, 2011 8:50 pm

Post Sun Nov 09, 2014 9:22 pm

Re: MAJOR issues with server update!

This has caused undue headache and time wasted dealing with this. Affected oases cannot be collected, dropped, protected, etc. I cannot even tell which one belongs to which city.

May I suggest gold compensation for this :)
iPhone 4S 32G
iOS 7.1.2 (11D257)
RotK beta version - current as of date of post
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Nov 11, 2014 10:36 am

Re: MAJOR issues with server update!

Hi there,

Sorry for the inconvenience. We've fixed the issue around 2:00 AM Nov.10th.

If your game data hasn't returned to normal, please feel free to contact rotksupport@haypi.com.

Thank you for your cooperation and support.

Best,
Angela
Haypi Team
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Forum_acct

Baron

Posts: 214

Joined: Fri Jul 29, 2011 8:50 pm

Post Thu Nov 13, 2014 9:02 am

Re: MAJOR issues with server update!

support9 wrote:Hi there,

Sorry for the inconvenience. We've fixed the issue around 2:00 AM Nov.10th.

If your game data hasn't returned to normal, please feel free to contact rotksupport@haypi.com.

Thank you for your cooperation and support.

Best,
Angela
Haypi Team



Thanks! :)

(but why are castles still locked?)
iPhone 4S 32G
iOS 7.1.2 (11D257)
RotK beta version - current as of date of post
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DrunkFool

Newbie

Posts: 8

Joined: Wed Nov 05, 2014 1:30 pm

Post Fri Nov 14, 2014 4:17 am

Re: MAJOR issues with server update!

Because haypi wants people to fight over resources.
By limiting the amount of resources on the map, it causes people to take it from other players.

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