FAQ  •  Register  •  Login

Where is in game support?




Posts: 1

Joined: Fri Sep 23, 2016 8:28 am

Post Fri Sep 23, 2016 8:34 am

Where is in game support?

I'm a new player now of 7 days.
Many many have joined and quit the game in even my 7 days.
I have witnessed this in my alliance.
Something that keeps getting said a lot is "why won't support answer me!?".
I agree !
7 days in and happy to have spent $100, but I too have had many many mails to support go u responded.
Truthfully I would have spent more in this game were the shop not glitching 23hrs a day.
Also I have now got consecutive login for 7 days, vip streak seven days, but somehow only have one day on my new player special consecutive login.. You know the one where u end up with Cedamy.
Keep mailing and getting no replies.
Support is crucial to a game, people will be reluctant to spend if they are unsure they will receive help when they need it.
Kingdom 2
Server 2



Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon Sep 26, 2016 2:40 am

Re: Where is in game support?

Hi there,

We've checked and confirmed that your inquiries got addressed by game support. Please go to System > Contact Us > scroll down the Feedback page and tap on Check Replies.

If there's any other questions or issues, please feel free to let us know.

Sorry for any inconvenience caused and thank you for your cooperation and support.

Best Regards,
Haypi Team

Return to General Discussion

Who is online

Users browsing this forum: No registered users and 1 guest

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.