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Clicking tournament = close game?

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Chicagoguy

Baron

Posts: 249

Joined: Sat Sep 08, 2012 12:12 am

Post Sat Jul 12, 2014 9:31 pm

Clicking tournament = close game?

I clicked on the horn.
Clicked on Daily activities
Clicked on the yellow arrow for tournament
Wait a few seconds...
Game closes.

Have tried it a couple times. Getting the same result.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Jul 13, 2014 6:39 am

Re: Clicking tournament = close game?

Chicagoguy wrote:I clicked on the horn.
Clicked on Daily activities
Clicked on the yellow arrow for tournament
Wait a few seconds...
Game closes.

Have tried it a couple times. Getting the same result.


Hi Chicagoguy,
Could you please provide me with the following:
1. your device details (e.g. iPhone 5S iOS 7.0.1 32G)
2. does the force-close occur every time you do the mentioned operations or just randomly?
3. what is your client version no.? Last Friday we've released a new beta client 0.9.7, which you can download and update via the original beta test page.

Looking forward to hearing from you. The more details we have the quicker we are able to test and identify the issue.

Thank you for your cooperation and support.

Best,
Angela
Haypi Team
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Forum_acct

Baron

Posts: 214

Joined: Fri Jul 29, 2011 8:50 pm

Post Sun Jul 13, 2014 6:51 am

Re: Clicking tournament = close game?

Chicagoguy wrote:I clicked on the horn.
Clicked on Daily activities
Clicked on the yellow arrow for tournament
Wait a few seconds...
Game closes.

Have tried it a couple times. Getting the same result.


Me too.
1) iPhone 4S 32G iOS 7.1.2 (11D257)

2) Happens just like Chicagoguy's experience

3)0.9.7
iPhone 4S 32G
iOS 7.1.2 (11D257)
RotK beta version - current as of date of post
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Chicagoguy

Baron

Posts: 249

Joined: Sat Sep 08, 2012 12:12 am

Post Sun Jul 13, 2014 3:31 pm

Re: Clicking tournament = close game?

Where do I see what version of the game I'm using?
Since it was downloaded through a link, and not through the store, I'm not finding an easy way to tell what version I have (downloaded a couple days ago, so it's likely the latest)

As for my device.
iPad 32Gb
iOS version 7
Model MD514LL/A
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Chicagoguy

Baron

Posts: 249

Joined: Sat Sep 08, 2012 12:12 am

Post Sun Jul 13, 2014 3:33 pm

Re: Clicking tournament = close game?

Oh,, sorry, forgot to say...
Yes, it does it every time.
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Boola

Newbie

Posts: 25

Joined: Thu May 29, 2014 9:49 pm

Post Sun Jul 13, 2014 8:15 pm

Re: Clicking tournament = close game?

I am experiencing the same bug.

I am running IOS 7.1.2 on an iPad with 128 GB memory. Haypi Software Beta ver 0.9.7.

I have experienced this with nothing open in the background, and also with programs in background memory and in all cases the game drops out.

When I re-enter the game it takes me to the login screen (not back to the screen from which I was booted).
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon Jul 14, 2014 11:16 am

Re: Clicking tournament = close game?

We're troubleshooting this issue and will improve it in the next beta client. Please be patient.

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