Re: Gold coins issue
Posted:
Mon Jul 14, 2014 11:35 amby support9
Hi Flyrice,
Could you please tell me:
1. whether you've received any error messages from the system
2. if yes, what did the error message indicate
3. have you restarted the application and confirm again
Looking forward to hearing from you.
Best,
Angela
Haypi Team
Re: Gold coins issue
Posted:
Tue Jul 15, 2014 11:56 amby support9
Flyrice_828 wrote:I don't remember seeing an error message shown after I used the coin pouch. I checked the mail box to see if anything came up too. Restarting the app didn't help either
Could you please specify the section where you claim the reward? Did you claim it via Bugle icon or money bag icon?
. Is there any way this issue can be resolved?