Can't Login Error Code 6500

I've been trying to login for about 20 minutes and keep getting error code 6500
I've tried via wi-to and cellular signal

[support9]

Hi there,

We've moved the thread you accidentally and mistakenly posted in Haypi Kingdom forum here. So please refer to viewtopic.php?f=845&t=25343 for suggestions.

If there's further issues, please feel free to let us know. Thank you again for your love.

Best Regards,
Haypi Team