FAQ  •  Register  •  Login

Can't login- Error code 6500

<<

JimBeam

Newbie

Posts: 6

Joined: Wed Sep 28, 2016 3:43 pm

Post Wed Sep 28, 2016 3:46 pm

Can't login- Error code 6500

I've been trying to login for about 20 minutes and keep getting error code 6500
I've tried via wi-to and cellular signal
<<

JimBeam

Newbie

Posts: 6

Joined: Wed Sep 28, 2016 3:43 pm

Post Wed Sep 28, 2016 4:09 pm

Re: Can't login- Error code 6500

oops, should be in Haypi Adventure :/
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Sep 29, 2016 5:56 am

Re: Can't login- Error code 6500

Hi there,

Code 6500 indicates instable network connectivity. We've checked and confirmed the server performance during the period of time. Please switch off your WIFI/4G/5G connection, reconnect and then try again.

Hope this could help you out. Thanks again for your support and love.

Best Regards,
Haypi Team
<<

JimBeam

Newbie

Posts: 6

Joined: Wed Sep 28, 2016 3:43 pm

Post Sat Oct 01, 2016 8:56 am

Re: Can't login- Error code 6500

Nope guess again lol
It's doing the same again today.
I've restarted both devices and same result.

One account logs in fine, the other gets the error.
Thanks
<<

Plernie_105

Newbie

Posts: 1

Joined: Sat Oct 01, 2016 10:02 am

Post Sat Oct 01, 2016 10:06 am

Re: Can't login- Error code 6500

I'm getting this too, server 1 seems to be the problem.
I just checked server 3 and I can get into that fine.
Cheers.
<<

JimBeam

Newbie

Posts: 6

Joined: Wed Sep 28, 2016 3:43 pm

Post Sat Oct 01, 2016 3:21 pm

Re: Can't login- Error code 6500

Now it's error code 1400
I emailed support but seems they are on holiday for 7 days
<<

SugarLynn

Newbie

Posts: 7

Joined: Fri May 27, 2016 2:50 am

Post Sat Oct 01, 2016 4:13 pm

Re: Can't login- Error code 6500

No one can get on the game. To say you checked it and it's fine is just not true. It says network connectivity as the error, but I doubt that entire alliances are all having internet issues at the same time. This is definitely something on your end that needs to be fixed. Lots of people are really frustrated, a response saying your working on it would be much better.

Get it together Haypi.
<<

DerBayer

Newbie

Posts: 1

Joined: Sun Oct 02, 2016 7:24 am

Post Sun Oct 02, 2016 7:27 am

Re: Can't login- Error code 6500

I'm getting error 6500 and can't log into my game. I turned off my device and restarted it but still have the same error. I have no problems logging into my other games. Please fix or advise me on how to get past this problem.
<<

Danskoolio

Newbie

Posts: 3

Joined: Sun Oct 02, 2016 1:20 pm

Post Sun Oct 02, 2016 1:28 pm

Re: Can't login- Error code 6500

I've been unable to log in for 6 hours now!! And 4 hours yesterday!! WTF is going on Haypi???? You have made plenty of money from Adventure!! Very disappointing and very unprofessional!!
<<

Danskoolio

Newbie

Posts: 3

Joined: Sun Oct 02, 2016 1:20 pm

Post Sun Oct 02, 2016 1:47 pm

Re: Can't login- Error code 6500

Under maintenance now, we should all boycott the game for 24 hours!!
Next

Return to Bug Report

Who is online

Users browsing this forum: No registered users and 2 guests

cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.