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abnormal game the second!!!

Moderators: support1, Sybil, support9, GoldenRico, redgun

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Dirki001

Newbie

Posts: 11

Joined: Fri Jun 06, 2014 6:50 pm

Post Fri Jun 06, 2014 6:57 pm

abnormal game the second!!!

I have massive login ,display ,lag ,loose training time ,andgame problems from 12.00 mez to now ! I Miss u.a. 2 Boss kills,coins from last paying and 6 essences from the last kills, uvm....


What is the Problem today ? Fix it PLZ or i pay no more money

Mfg :twisted: :twisted: :evil: 8-)

Dirki001
Server 3101

PS: now i Miss 1600 goldcoins!!!!!!!! Fix vor i close my credit card!!
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sat Jun 07, 2014 9:57 am

Re: abnormal game the second!!!

Hi Dirki001,

We've noticed the 3101 issue. We're checking it and will see what we can do.
With regard to the missing 1600 gold coin issue, could you please elaborate on the problem so that I can help you check and troubleshoot for you?

Please be patient. We are sorry for the inconvenience.

Best,
Angela
Haypi Team
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Dirki001

Newbie

Posts: 11

Joined: Fri Jun 06, 2014 6:50 pm

Post Sat Jun 07, 2014 9:49 pm

Re: abnormal game the second!!!

Hello
I buy 2 boxes coins ,( first 1600 ,30 seconds later 750 coins, for eggs,maybe bahamut:-) ), 1600 coins was blinking and was away......
750 coins comes.
Sometimes blink 1600, othertime blink 750!
But no time he show me all coins! The 2350. Today The 750 stand there and the 1600 ............Away.......!
I have 2mails from haypi: thank u 4 purchase.

But only. 1delivery!

Other Problem: i. Buy 4 cases of 50 cubes ,win last 2 bossfights and the 6 essences............. Was today .......Away........! PLZ control all this and fix it .
its allreal and i have the Mails.
I give u some days time or i bring my money back and de-inst.all haypi games!

MFG
:x Dirki001
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Jun 08, 2014 2:58 am

Re: abnormal game the second!!!

Dirki001 wrote:Hello
I buy 2 boxes coins ,( first 1600 ,30 seconds later 750 coins, for eggs,maybe bahamut:-) ), 1600 coins was blinking and was away......
750 coins comes.
Sometimes blink 1600, othertime blink 750!
But no time he show me all coins! The 2350. Today The 750 stand there and the 1600 ............Away.......!
I have 2mails from haypi: thank u 4 purchase.

But only. 1delivery!

Other Problem: i. Buy 4 cases of 50 cubes ,win last 2 bossfights and the 6 essences............. Was today .......Away........! PLZ control all this and fix it .
its allreal and i have the Mails.
I give u some days time or i bring my money back and de-inst.all haypi games!

MFG
:x Dirki001


Hi Dirki001,

I've contacted you with details through pm, please check your pm and get back to me.

I'll check and see what I can do for you.

Looking forward to hearing from you.

Best,
Angela
Haypi Team

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