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Didn't receive holiday rewards

Moderators: support1, Sybil, support9, GoldenRico, redgun

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REDtheKAMI

Newbie

Posts: 12

Joined: Thu Apr 03, 2014 9:33 pm

Post Sun Jun 01, 2014 8:02 pm

Didn't receive holiday rewards

To admin,

I think not only me,
many of the android players are not receiving the rewards since 31st.

Please redeliver the rewards as soon as possible.

Don't say something like "it is in the reward center and if not claimed on that day it will disappear",
we all know that very well, but the problem is that the rewards have never appeared! :evil:

Go to check the daily reward record and you will find the proof that I have logged in and got all the daily rewards, but NO holiday rewards.

A good support team can make a game even better.

Cheers,
REDtheKAMI
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QQ363904576

Newbie

Posts: 19

Joined: Sun Jun 01, 2014 6:39 pm

Post Mon Jun 02, 2014 2:24 am

Re: Didn't receive holiday rewards

me too :evil:
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Jun 03, 2014 7:22 am

Re: Didn't receive holiday rewards

Hi there,

We are very sorry for the inconvenience. We've compensated 45 gold coins to the affected accounts. Please claim them in mail attachment in time to avoid unnecessary losses.

Thank you for your understanding and support. Any other questions please feel free to let us know.

Best,
Angela
Haypi Team

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