Tue Jan 14, 2014 9:34 am
Recommended Bug Report Format for Android Players
Since android devices are more diversified than iDevices, we recommend android players to refer the following format when you fill out any bug reports:
1. *Username: HaypiMonster (optional, necessary when your forum ID is not your in-game account name)
2. *Server No.: 1 (optional, necessary when your forum ID is not your in-game account name)
3. Phone Details
a) Brand and Model
b) Android OS Version
4. App Version
5. Bug Details
a) Please notify us when and where you encounter the bug
i.e. 2014-01-14 Sealed Space-15 Expert Mode
b) Please provide a brief bug description
c) *Screenshot of the problem (optional, screenshots can help us identify the problem)
The team will try to find a solution as soon as we receive your bug report.
For prompt support, please contact in-game support through Menu> Help> Support or monstersupport@haypi.com.
1. *Username: HaypiMonster (optional, necessary when your forum ID is not your in-game account name)
2. *Server No.: 1 (optional, necessary when your forum ID is not your in-game account name)
3. Phone Details
a) Brand and Model
b) Android OS Version
4. App Version
5. Bug Details
a) Please notify us when and where you encounter the bug
i.e. 2014-01-14 Sealed Space-15 Expert Mode
b) Please provide a brief bug description
c) *Screenshot of the problem (optional, screenshots can help us identify the problem)
The team will try to find a solution as soon as we receive your bug report.
For prompt support, please contact in-game support through Menu> Help> Support or monstersupport@haypi.com.