spark2000 wrote:Posted it... I will w8 for now... I hope that the coins will be given to me faster... Cause i really need to upgrade my vip lv... Btw, i'm not the only player that eccounter this problem... I saw newbie shouting in the world chat asking about this problem... I hope u guys will fix it fast... For good reputation of this game...
Hi spark2000,
Thanks for the feedback. This issue is usually caused by network disconnection, instability or unknown communication error occurred during the Google and Haypi transaction. Technically, it's a bit difficult to get rid of. However, whenever a player encounters the issue, s/he can feel free to contact
monstersupport@haypi.com for suggestions. You can forward us the receipts we'll check, verify and confirm the purchases and then get back to you with corresponding solutions.
Thank you for your understanding and support.
Best,
Angela
Haypi Team