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Re: Cannot login, please help

PostPosted: Mon Apr 27, 2015 4:39 am
by support9
Mauler wrote:I haven't been able to log in for the last two days. Is the server down?


Hi there,

It should be okay now, please check and confirm again. Sorry for any inconvenience caused.

Best,
Angela
Haypi Team

Re: Cannot login, please help

PostPosted: Mon Apr 27, 2015 6:40 am
by mikel0321_609
Hi, yesterday I was able to login with my account but now I can't login. Telling "the connection is lost, please login again" but internet works just fine. Please help me to fix this.

Thanks,

Re: Cannot login, please help

PostPosted: Mon Apr 27, 2015 5:39 pm
by couettou
same problem since this morning (so it's been 12 h more or less)
do something please, i'm losing trainig time, boss raid, gift and losing point in pvp and ladder!

Re: Cannot login, please help

PostPosted: Tue Apr 28, 2015 3:27 am
by support9
couettou wrote:same problem since this morning (so it's been 12 h more or less)
do something please, i'm losing trainig time, boss raid, gift and losing point in pvp and ladder!
mikel0321_609 wrote:Hi, yesterday I was able to login with my account but now I can't login. Telling "the connection is lost, please login again" but internet works just fine. Please help me to fix this.

Thanks,


Hi there,

We've submitted your case for a further check. Please be patient.

Any feedback or updates we'll keep you posted. Sorry for any inconvenience caused.

Thank you for your unwavering support and understanding.

Re: Cannot login, please help

PostPosted: Mon Dec 28, 2015 2:28 pm
by farazghani
Guys I had the same problemproblem :oops: but now it worked after a long time and I received some rare stuff :P thanks developers :D and guys try it now :D