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Cannot login, please help

Moderators: support1, Sybil, support9, GoldenRico, redgun

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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon Apr 27, 2015 4:39 am

Re: Cannot login, please help

Mauler wrote:I haven't been able to log in for the last two days. Is the server down?


Hi there,

It should be okay now, please check and confirm again. Sorry for any inconvenience caused.

Best,
Angela
Haypi Team
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mikel0321_609

Newbie

Posts: 3

Joined: Mon Apr 27, 2015 6:16 am

Post Mon Apr 27, 2015 6:40 am

Re: Cannot login, please help

Hi, yesterday I was able to login with my account but now I can't login. Telling "the connection is lost, please login again" but internet works just fine. Please help me to fix this.

Thanks,
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couettou

Beginner

Posts: 49

Joined: Fri Jan 16, 2015 12:33 am

Post Mon Apr 27, 2015 5:39 pm

Re: Cannot login, please help

same problem since this morning (so it's been 12 h more or less)
do something please, i'm losing trainig time, boss raid, gift and losing point in pvp and ladder!
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Apr 28, 2015 3:27 am

Re: Cannot login, please help

couettou wrote:same problem since this morning (so it's been 12 h more or less)
do something please, i'm losing trainig time, boss raid, gift and losing point in pvp and ladder!
mikel0321_609 wrote:Hi, yesterday I was able to login with my account but now I can't login. Telling "the connection is lost, please login again" but internet works just fine. Please help me to fix this.

Thanks,


Hi there,

We've submitted your case for a further check. Please be patient.

Any feedback or updates we'll keep you posted. Sorry for any inconvenience caused.

Thank you for your unwavering support and understanding.
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farazghani

Newbie

Posts: 2

Joined: Mon Dec 28, 2015 2:17 pm

Post Mon Dec 28, 2015 2:28 pm

Re: Cannot login, please help

Guys I had the same problemproblem :oops: but now it worked after a long time and I received some rare stuff :P thanks developers :D and guys try it now :D
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