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Cannot login, please help

PostPosted: Sat Dec 20, 2014 1:05 am
by 06160123
My server should be 3102, my account is 06160123

when I try to login, it shows me "login timeout", what should I do? Can I still get the everyday login gift?

Cheers.

Re: Cannot login, please help

PostPosted: Sat Dec 20, 2014 2:12 am
by redz_minion
Same for server 3101...it says user does not exist for us

Re: Cannot login, please help

PostPosted: Sat Dec 20, 2014 3:17 pm
by Nice2Kill
And same on my server(( What's the problem???

Re: Cannot login, please help

PostPosted: Sun Dec 21, 2014 12:48 am
by support9
Hi there,

Sorry for the inconvenience. We're checking the issue, please be patient.

Best,
Angela
Haypi Team

Re: Cannot login, please help

PostPosted: Wed Jan 28, 2015 11:36 pm
by roscoe
once again server 3101 login timeout / user does not exist... bad enough you all add nothing new to the game to keep us playing, but it stops working proper all the time.

please fix....

Re: Cannot login, please help

PostPosted: Thu Jan 29, 2015 1:27 am
by support9
roscoe wrote:once again server 3101 login timeout / user does not exist... bad enough you all add nothing new to the game to keep us playing, but it stops working proper all the time.

please fix....



Hi there,

We're checking it. Please be patient. Will keep you posted.

Sorry for any inconvenience caused.

Best,
Angela
Haypi Team

Re: Cannot login, please help

PostPosted: Wed Apr 01, 2015 6:46 am
by Chrisma
I can't login too, my user name Chrisma, said user doesn't exist. Please help me to recover my account ASAP.

Re: Cannot login, please help

PostPosted: Wed Apr 08, 2015 7:26 am
by support9
Chrisma wrote:I can't login too, my user name Chrisma, said user doesn't exist. Please help me to recover my account ASAP.


Hi Chrisma,

Please check your network connection and try again. We've confirmed that the server has been running and up during the reported period.

Let us know if there's any other issues.

Best,
Angela
Haypi Team

Re: Cannot login, please help

PostPosted: Wed Apr 22, 2015 11:22 pm
by Mauler
I haven't been able to log in for the last two days. Is the server down?

Re: Cannot login, please help

PostPosted: Mon Apr 27, 2015 3:16 am
by support9
Mauler wrote:I haven't been able to log in for the last two days. Is the server down?


Hi there,

We're checking it. Please be patient. Sorry for any inconvenience caused and thank you for your unwavering support.

Best,
Angela
Haypi Team